Aviva Life Insurance

Aviva India Life Insurance Company, founded in 2002, is the result of a joint collaboration between Dabur India and the UK-based insurance company, Aviva Plc. While Dabur Group is among the top four FMCG companies in India, Aviva Group is the 6th largest insurance group worldwide. Its connection with India dates back to 1834. Aviva Group got its name after consolidation of all its diverse brands under one name.

Aviva Life Insurance Company has a wide network of over 107 branches across India.

Established in 1696, Aviva Group has an extensive customer base of over 53 million worldwide and 46,000 employees. Experience gained in the field over centuries, contributes to its expertise in offering comprehensive insurance solutions and commands goodwill in the industry.

Aviva Life Insurance Company has a distribution network of 107 branches across 3000 locations in India. It is also equipped with a large Bancassurance channel with more than 40 tie-ups with banks and finance houses. The objective of Aviva Life Insurance is to offer customised solutions and quality products that ensure substantial growth over the years.

Highlights OF Aviva Life Insurance

Aviva Life Insurance Company is a joint venture of Dabur Group, the 4th largest FMCG company in India, and Aviva Group, the 6th largest insurance group worldwide
Aviva Life has over 13,500 financial planning advisors in India
Aviva Life insurance company has over 33 million customers across 16 countries
Aviva Life Insurance Company had an extensive network of 107 branches across India
Its connection with India dates back to 1834
Aviva Life Insurance Company offers a robust product portfolio of quality products that can be customised to unique customer needs
Aviva Insurance was the first company to introduce modern Unit-Linked Insurance Policies (ULIPs) and unitised with-profit policies..

Benefits of Aviva Life Insurance Policies

Life cover: The plans offer comprehensive life cover.
Claim settlement ratio: This Company is synonymous with seamless and hassle-free processing of claims and a commendable claim settlement ratio of 94.45%, as per 2017-2018 data.
Wealth creation: Avivas's ULIP plans offer good returns by investing a portion of premium payments of their customers in the capital market, thus providing investment and protection.
Tax benefits: Section 80C and 10(10D) under the Income Tax Act, provides tax benefits on regular payment of premiums.
Cost: Affordable term insurance plans, available at pocket-friendly rates, makes them the most preferred term insurance company in India.
Customer Service: This Company is equipped with a team of customer service professionals who are experts in pre-sales as well as post-sales services.

Documents needed to make claims against Aviva Life Insurance Company

The policyholder or his/her nominee has to initiate the claim intimation process by submitting a form and documents to support the claim. The form that needs to be filled up depends on the type of claim, that is, the reason behind making the insurance claim. These forms can be broadly classified as:

Forms for critical illness claims
Forms for terminal illness claims
Forms for accidental disability claims
Forms for natural death claims
Forms for accidental death claims

Along with the relevant form, the standard documents usually are doctor’s certificate, death certificate, physician statement etc., which have to be submitted in original or photocopies attested by a Magistrate or Gazetted Officer.

Types of Aviva Life Insurance Plans

There are different types of life insurance plans offered by Aviva Life Insurance Company. Each plan is unique and has competitive premium rates. Let's have a look at each of the plans, & Aviva Life Pension Plans offered by this esteemed company.

Child Plans

This is an Individual Insurance Plan. Following are the different Aviva Child Insurance Plans: Aviva Young Scholar Secure

It is a traditional plan that secures financially your child’s education at important milestones of life
Offers waiver of future premium in case of death of the parent
Provides tax benefits under Section 80C and 10(10D) of Income Tax Act 1961 on regular payment of premiums
Ensures security to child’s education
Enables withdrawal of funds

Aviva Young Scholar Advantage

It is a Unit-Linked Insurance Plan (ULIP) to secure your child’s education
Offers lump sum amount in case of death of the parent
Offers waiver of future premium in case of death of the parent
Provides tax benefits under Section 80C and 10(10D) of Income Tax Act 1961 on regular payment of premiums Aviva Family New Income Builder
It is a savings as well as protection-oriented traditional plan, offering you financial assistance by guaranteeing returns in the form of regular payouts for 12 years
Offers double the amount of premiums paid
Offers immediate guaranteed pay-out in case of death
Provides tax benefits under Section 80C and 10(10D) of Income Tax Act, 1961 on regular payment of premiums

Other comprehensive Child Insurance Plans include:

Aviva Dhan Nirman
Aviva Dhan Samruddhi
Aviva Life Bond Advantage
Aviva Wealth Builder
Aviva Dhan Vriddhi Plus
Aviva i-Growth
Aviva Affluence

Saving Plans

This is an Individual Insurance Plan. Following are the different Aviva Savings Plans:

Aviva Family New Income Builder

It is a savings as well as protection oriented traditional plan that offers financial assistance by guaranteeing returns in the form of regular payouts for 12 years
Offers double amount of the premiums paid
Offers immediate guaranteed pay-out in case of death
Provides tax benefits under Section 80C and 10(10D) of Income Tax Act 1961 on regular payment of premiums

Aviva i-Growth

Offers financial security to the policyholder as well as his/her family
It is a Unit-Linked Insurance Plan (ULIP) that helps to make your money work harder and also offers comprehensive safety for you and your family
Offers coverage for life and also offers increased savings scheme to be used in difficult times
It offers 3 fund options and 3 policy terms
Provides tax benefits under Section 80C and 10(10D) of Income Tax Act 1961 on regular payment of premiums

Aviva Life Bond Coverage

This is a Unit-Linked Insurance Plan (ULIP) that helps in wealth growth
Offers to invest in lump sum for long and medium term together with life cover
Offers flexibility to access your funds post completion of 5 years
It has single premium option with ULIPs
Offers flexibility to withdraw post completion of 5 years
Offers flexibility to switch between 7 funds
Provides tax benefits under Section 80C and 10(10D) of Income Tax Act 1961 on regular payment of premiums

Aviva Dhan Samruddhi

In this plan, you simply have to save for a limited period but you reap the benefits by getting your money back every 5 years
Offers guaranteed yearly additions up to 9% of annualised premiums
Provides tax benefits under Section 80C and 10(10D) of Income Tax Act, 1961 on regular payment of premiums

Aviva Life Smart

Offers liberty to choose your own investment decisions for long term growth
It is a unit linked insurance plan
Offers flexibility for choosing your policy term
Offers 7 fund options right from 100% equity to 100% debt
Offers free partial withdrawal post completion of 5 year
Provides tax benefits under Section 80C and 10(10D) of Income Tax Act 1961 on regular payment of premiums

Aviva Wealth Builder

It is a traditional life insurance plan that doubles the premium amount you paid totally and then offers guaranteed returns as a lump sum on maturity
Offers 3 policy term options
Provides tax benefits under Section 80C and 10(10D) of Income Tax Act, 1961 on regular payment of premiums

Aviva Affluence

It is a unit linked insurance plan wherein you can live to the fullest and also demand the maximum out of your finances
Offers payment for a limited term
You remain invested to meet your long term goals
Offers 7 fund options
Provides tax benefits under Section 80C and 10(10D) of Income Tax Act, 1961 on regular payment of premiums

Aviva Dhan Vriddhi Plus

Offers you to save systematically and help to build a corpus
Offers returns of premiums as well as bonus on maturity
Offers 3 payment term options
Provides tax benefits under Section 80C and 10(10D) of Income Tax Act, 1961 on regular payment of premiums

Aviva Dhan Nirman

Offers a guaranteed regular stream of income and also bonus at the end of the policy term
Offers 4 policy term options
Offers guaranteed lump sum amount on maturity
Provides tax benefits under Section 80C and 10(10D) of Income Tax Act, 1961 on regular payment of premiums

Retirement Plans

This is an Individual Insurance Plan. Following are the different Aviva Retirement Plans:

Aviva Next Innings Pension Plans

Offers guaranteed income stream for your retirement years
Offers lump sum that is guaranteed of 210% of the premiums paid at maturity
Offers protection for your beloved family post your death
Provides tax benefits under Section 80C and 10(10D) of Income Tax Act, 1961 on regular payment of premiums

Aviva Annuity Plus

Offers guaranteed monthly income post your retirement
Offers flexibility to choose from 7 annuity options
Offers guaranteed annuity amount
Offers flexibility that boosts the purchase price at inception for higher annuity instalment

Aviva New Family Income Builder

It is a savings as well as protection-oriented traditional plan offering you financial assistance by guaranteeing returns in the form of regular payouts for 12 years
Offers double amount of the premiums paid
Offers immediate guaranteed pay-out in case of death
Provides tax benefits under Section 80C and 10(10D) of Income Tax Act, 1961 on regular payment of premiums

Other comprehensive Retirement Plans include:

Aviva Dhan Samruddhi
Aviva i-Growth
Aviva Wealth Builder
Aviva Life Bond Advantage
Aviva Dhan Vriddhi Plus
Aviva Affluence

Protection Plans

This is an Individual Insurance Plan. Following are the different Aviva Protection Plans:

Aviva i-Life Term Insurance

The sum assured is given to the nominee if the policyholder passes away during the policy term
Offers rebate in premium if you choose a higher range of sum assured
Women earn a 5% discount in premiums than that of men

Aviva i-Shield Term Insurance

On maturity of the term plan, 110% of the total premiums that the insured pays are returned to back
If the insured dies within first 10 years of the policy period, 100% of the sum assured is given to the nominee. If the insured dies between the 11th and the 20th year of the policy period, 110% of the sum assured of the policy is given to the nominee. If the insured dies between the 21st and 25th year of the policy period, 120% of the sum assured is compensated to the nominee
Offers rebate in premium if a sum assured is chosen at the range of Rs. 20 lakhs and above
Provides tax benefits under Section 80C and 10(10D) of Income Tax Act, 1961 on regular payment of premiums

Aviva Life Shield Advantage Plan

Death benefit 1- If the insured dies within the policy period, the sum assured is paid to the nominee immediately. Death benefit 2 – sum assured along with the premiums paid till the death of the insured is paid to the nominee either on the death of the insured or if the insured suffers a total and permanent disability due to an accident, whichever is sooner.
If the insured outlives the policy, the total premiums paid are returned back
Provides tax benefits under Section 80C and 10(10D) of Income Tax Act, 1961 on regular payment of premiums

Aviva Life Shield Platinum Term Insurance

Protection option1 (life protection) - The nominee is paid the sum assured if the insured dies within the policy period. Protection option2 (income replacement) – The nominee is paid income at regular intervals usually monthly which also increases @ 5% each year compounded annually. Protection option3 (loan protection) – Sum assured here reduces each year and on death of the insured during the policy period, sum assured as on the date of the death of the insured is paid to the nominee
Offers rebate in premium if you choose a higher sum assured
Smokers, non-smokers and healthy non-smokers chip in different premiums
Provides tax benefits under Section 80C and 10(10D) of Income Tax Act, 1961 on regular payment of premiums

Aviva Life Shield Plus Term Insurance

The entire sum assured is paid to the nominee on the death of the insured during the policy period
Insured can pay the premiums either in lump sum through single pay or annually for the entire term
Provides tax benefits under Section 80C and 10(10D) of Income Tax Act, 1961 on regular payment of premiums Aviva Sampoorna Suraksha Term Insurance
The entire sum assured is paid to the nominee on the death of the insured during the policy period
Insured can pay the premiums either in lump sum through single pay or annually for the entire term
Provides tax benefits under Section 80C and 10(10D) of Income Tax Act, 1961 on regular payment of premiums
If the insured outlives the policy, the premiums paid would be returned basis the tenure selected by the insured.

POLICY PERIOD (YEARS)	PREMIUM PAYING PERIOD	BELOW 30 YEARS ENTRY AGE	ENTRY AGE BETWEEN 31-40 YEARS	ENTRY AGE BETWEEN 41-45 YEARS	ENTRY AGE BETWEEN 46-50 YEARS
8	Single	125% of the single premium paid	120% of the single premium paid	115% of the single premium paid	110% of the single premium paid
9	5	130% of the total premium paid	125% of the single premium paid	120% of the total premium paid	115% of the total premium paid
10	7	135% of the total premium paid	130% of the total premium paid	125% of the single premium paid	120% of the total premium paid
15	10	155% of the total premium paid	150% of the total premium paid	125% of the single premium paid	140% of the total premium paid

Aviva Extra Cover Term Insurance

This plan is basically a combination of Aviva i-Life and Aviva Health Secure that offers both term insurance as well as critical illness cover
100% sum assured is paid to the nominee if the insured dies within the policy period
Critical illness cover states that if the insured gets diagnosed, then the nominee would be paid the sum assured if the insured survives for 30 days after the diagnosis is done
Offers rebate in premium if you choose a higher sum assured
Smokers, non-smokers and healthy non-smokers chip in different premiums
Provides tax benefits under Section 80C and 10(10D) of Income Tax Act, 1961 on regular payment of premiums

Gratuity Leave Encashment Insurance Plans

This is a Group Insurance Plan. Following are the different Aviva Gratuity/Leave Encashment Insurance Plans

Aviva Group Gratuity Advantage

It is a group Unit-Linked Insurance Plan (ULIP) for a corporate sector
These plans are tailor-made as per an individual's requirements
Offers a lump-sum amount to the employees or their dependents
Offers flexibility to invest in various unit linked funds
Offers convenience to transfer the past service contributions
Offers administrative support

Aviva New Group Leave Encashment Plan

Offers benefits to the employees like leave encashment payable in the future
Offers flexibility to invest in various unit linked funds
Offers multiple investment options to invest in group debt and equity fund
Offers flexibility to switch between various funds
Offers contribution redirection

Aviva New Traditional Employee Benefit Plan

It is customised for meeting the needs of the corporate sector
This plan helps the employees for benefits pertaining to gratuity and leave encashment post resignation, death or retirement

Buy Term Insurance Plans from Top Insurer's

Tab 1

Tab 2

tag

Reliance General Insurer

Amount Covered: ₹ 1 Lakh

Deal Price: ₹ 2,094 / Year

Waiting period: 4 yrs

Disclaimer: Above mentioned premium is for a 25 years old Male. Premiums payable on a monthly basis.

Claim Settlement Process for Aviva Life Insurance Plans

Step 1

Fill up the claim form

Visit the official website of Aviva Life Insurance Company or click here to access the form as per your claim type and insurance plan. There are a range of claims offered by Aviva against riders, hospital cash benefit, death, gratuity and group term insurance. Complete the form with accurate details of client id, policy holder name, policy number, etc.

Step 2

Keep relevant documents handy

Arrange for the necessary documents and submit them in original or get photocopies attested by a Gazetted officer, Tahsildar, Magistrate or Police Sub-inspector.

Step 3

Claim rider benefit for hospitalisation or surgery

In case you had applied for a hospitalisation or surgery-related rider, submit all medical reports and bills issued by the physician who is legally qualified to issue such a report.

Step 4

Register your claim

Online Claim Settlement Process

The online claim settlement for natural or accidental death can be initiated by visiting Aviva Life Insurance Company’s official website or by simply clicking here. Enter details like Policy Number and Date of Birth and click on the ‘Submit’ button to proceed with the claim settlement process. For Aviva Health Plus policyholders, you can avail the cashless facility in case of hospitalisation and surgical claims, according to the terms and conditions of your policy document.

Offline Claim Settlement Process Customers and claimants can initiate the offline claim settlement process through any of the following approaches:

Call Coverfox at 1800-209-9970 and obtain all required details about the plans offered.
Go through the list of branch offices and visit the nearest one with the necessary documents and claim form, and ask for assistance.
Contact Aviva Life Insurance Company’s Customer Service Helpline at 1800-103-7766
Write to them at: Claims Department Aviva Life Insurance Company India Ltd. Aviva Tower, Sector 43, Opposite DLF Golf Course, Gurgaon - 122 003

Step 5

Claim reimbursement

Aviva Life Insurance Company verifies the submitted documents and asks for further documents, if necessary. Once all documents have been duly examined, the funds are released in favour of the nominee through NEFT (National Electronic Fund Transfer) to the nominee. Aviva ensures complete transparency in the claim settlement procedure to control any possibility of frauds.

FAQs on Aviva Life Insurance

How to initiate a claim with Aviva Life Insurance?

You can initiate a claim online and offline through these simple steps:

Fill up the claim form - Visit the official website of Aviva Life Insurance Company to access the form as per your claim type and insurance plan. There are a range of claims offered by Aviva against riders, hospital cash benefit, death, gratuity and group term insurance. Complete the form with accurate details of client id, policy holder name, policy number, etc.
Keep relevant documents handy - Arrange for the necessary documents and submit them in original or get photocopies attested by a Gazetted officer, Tahsildar, Magistrate or Police Sub-inspector.
Claim rider benefit for hospitalisation or surgery - In case you had applied for a hospitalisation or surgery-related rider, submit all medical reports and bills issued by the physician who is legally qualified to issue such a report.
Register your claim

Online Claim Settlement Process

The online claim settlement for natural or accidental death can be initiated by visiting Aviva Life Insurance Company’s official website. Enter details like Policy Number and Date of Birth and click on the ‘Submit’ button to proceed with the claim settlement process. For Aviva Health Plus policyholders, you can avail the cashless facility in case of hospitalisation and surgical claims, according to the terms and conditions of your policy document.

Offline Claim Settlement Process

Customers and claimants can initiate the offline claim settlement process through any of the following approaches:

Call Coverfox at 1800-209-9970 and obtain all required details about the plans offered.
Go through the list of branch offices and visit the nearest one with the necessary documents and claim form, and ask for assistance.
Contact Aviva Life Insurance Company’s Customer Service Helpline at 1800-103-7766
Write to them, attaching necessary documents and details about the policy, at:

Claims Department

Aviva Life Insurance Company India Ltd. Aviva Tower, Sector 43, Opposite DLF Golf Course, Gurgaon - 122 003 Claim reimbursement - Aviva Life Insurance Company verifies the submitted documents and asks for further documents, if necessary. Once all documents have been duly examined, the funds are released in favour of the nominee through NEFT (National Electronic Fund Transfer) to the nominee. Aviva ensures complete transparency in the claim settlement procedure to control any possibility of frauds.

How do I find out the status of my claim with Aviva Life Insurance?

If you have already signed up on the official website of Aviva Life Insurance Company, you have to login with your Client ID/Policy Number/registered Email ID/registered Contact Number/ Login ID, value and password to check your claim status. Or else, you have to visit their online portal to sign up for the same, and then login to check your claim status.

Can I pay my premiums through setting up standing instructions on my credit card?

Yes, you can opt for auto-debit of the premium amount from your Credit Card by asking your bank to set up an ECS (Electronic Clearing Service) mandate. The other accepted payment methods are:

Auto-debit from your Debit Card / Bank Account
SBI/HDFC/Axis bank Debit Card
Airtel money
NEFT
Cheque, and
Cash

Can I renew my Aviva Life Insurance policy online?

Yes, you can renew your Aviva Life Insurance policy online by following these steps:

Visit the official website of Aviva Life Insurance Company and click on Pay Renewal Premium Now
Select Pay Revival Premium Now
Click on the policy due for payment
Select your preferred method of payment and enter the necessary bank details for authorisation and completion of the payment process For further assistance, get in touch with Coverfox at 1800-209-9970 for our expert professionals to assist you.

Can I apply for an Aviva Life Insurance policy online?

Yes, you can apply for Aviva Insurance Plans online through these steps:

Visit the official website of Aviva Life Insurance Company
Select the type of insurance plan you are looking out for
Select the type of payout you are interested in (lump sum or regular), your risk appetite (low or medium or high) and your age, and then click on the ‘Recommended Products’ button
Go through the available options for the type of insurance plan that you want to invest in and click on the ‘Choose’ button to select your preferred insurance plan
You can either enter your contact number/ email them at customerservices@avivaindia.com / fax them on 0124-2571205 / click on the ‘Send me an Advisor’ button to complete the online application process

How do I apply for a duplicate policy?

The application process for a duplicate policy depends on whether you have lost your policy document or you have not received it. When you have not received the policy document:

Download the Request Form from the official website of Aviva Life Insurance Company
If you have not received your Policy document within one year from the issuance date, you can visit your nearest Aviva branch to submit the Request Form. Visit the branch to get the Request Form. Alternately, you can access it online by visiting the official website of Aviva Life Insurance Company.
Complete the Request Form and mention the reason. Submit it online or at your Aviva branch, along with Indemnity on Rs.100 stamp paper, photocopy of photo identity proof of Policyholder, a recent colour photograph of Policy Holder and Rs.250 processing fees. Make sure you carry the original photo identity proof when you visit the branch for the verification process.