Two Wheeler insurance claims now made easy! Choose the best plan for your bike

Two Wheeler Insurance Claims

We all know how much you love your bike, which is why it becomes necessary to get the right insurance policy. It’s like the icing on the cake, only a very delicious one.

Although the claims process can be slightly tricky at time, knowing your policy can help you a long way. It’s always best to have some pre-acquired knowledge. That way – you can have your cake, and eat it too!

Let’s start by learning about the two types of claim

Cashless Claim Settlement
  • The whole process is cashless, and you won't have to pay anything except for the deductible you have agreed.
  • Your two wheeler/bike insurance company has a vast list of authorized service centres readily available for you!
Reimbursement of Claim:
  • You inform the insurance company, have your two wheeler repaired, pay for the expenses and then raise a claim.
  • After some verification, the insurance company disburses your claim amount minus the deductible.

Steps for filing a two wheeler insurance claim process

Nervous about making a claim? Following these simple steps will ensure a faster, speedier and easier process:

1. Contact your two wheeler insurance company

Get in touch with your insurance company at your earliest to register the claim. Not doing so can lead to complications in the claim process!

2. Lodge an FIR

If your two wheeler has been stolen or been in a major accident, you should lodge or file an FIR at the police station – it speeds up your claim approval!

3. Damage evaluation

In the case of an accident or accidental damage, you should also have the damage evaluated immediately by an authorized representative.

4. Settling claim via Reimbursement

Pay the service centre to initiate the claim process - fill the forms and submit the required set of documents to ensure a favorable claim settlement!

Documents for filing a two wheeler insurance claim

A comprehensive cover is one where your two wheeler, as well as other damages, are covered (including fire, theft and natural calamities). Since it is so ideal, it is only practical that it requires the following documents to fasten the claims process:

  • Duly signed claim form
  • Copy of valid vehicle Registration Certificate (R.C.)
  • Copy of valid Driving License (D.L)
  • Copy of first two pages of policy document
  • FIR for accidental damage.
  • Original repair bill, cash receipt, and proof of release.
FAQs
FAQs on Two Wheeler Insurance Claim Process

Is it important that I inform my insurance company before I get my two wheeler repaired?

ALWAYS. Especially to ensure transparency about the replaced parts and repair charges. Plus, it significantly fastens the claims process!

For second-hand two wheelers, do I need to transfer the existing policy to my name?

Yes, you need to have your name mentioned in the policy copy to avoid rejection of both, the policy as well as any claims raised.

Why should I opt for a comprehensive two wheeler insurance policy?

Buying a comprehensive policy for two-wheelers covers your bike against loss, theft, and total damage. Is that reason enough?

If I have fitted new accessories to my bike, how and when can I get them insured?

They can be insured during the term of the current policy itself. You just need to send a written request to our Customer Care, and we’d take care of the rest!

How to claim two wheeler insurance?

There are two types of claims in two wheeler insurance:

Cashless claim settlement: You can get your two wheeler repaired from any of the cashless garages as listed by the two wheeler insurance provider. In this process, you don’t have to pay anything except for the deductible agreed by you.

Reimbursement claim: In this process you inform about the accident to the insurance company. Get your two wheeler repaired, pay the expenses from your pocket and then raise a claim. On submitting the repair bill, the insurance company will do the verification and compensate the claim amount minus the deductible.

Step by step process for filling a claim process:

  • Contact your two wheeler insurance company.
  • Lodge an FIR (First Information Report)with the Police.
  • Get your damage evaluated by an authorised representative.
  • Get your two wheeler repaired at cashless garage or raise a claim to get reimbursement.

How to claim bike insurance?

Whether it is the case of third party liability, theft or of own damage, inform the insurance company as soon as possible after the incident happens. You should intimate the insurance company by reaching out to them on their Toll-free number, which is available on their website. In case of own damage, you need to take an appointment with the surveyor, and submit the required documents to the surveyor. Thereon, on acceptance of your claim, you can get your bike repaired at their authorized garage to opt for a cashless facility else you can get it repair from any garage and produce the repair bills to get reimbursement.

How to claim insurance for bike theft?

In case of bike theft, immediately contact your insurer on their toll-free number, and intimate about the bike theft. Once you have intimated the company about the loss, lodge the claim with a duly signed claim form. You need to give your bike original keys with a copy of your driving license, RC book, and policy document. Insurance companies also ask for Police FIR copy along with the “No Trace Report” of the insured bike from the Police.

How to claim insurance for a bike?

You may have to claim insurance for a bike under different scenarios. For each case, the procedure is shared below.

a) In case of own damage because of bike accident Intimate the insurance company immediately on their toll-free number. Be ready with the following details handy when intimating the insurance company:

  • Your contact details.
  • Policy document details, specifically, policy number.
  • Name of Insured person.
  • Date, time, and place of accident.
  • Brief about the extent of loss.
  • And if the person, other than the insured is informing, keep place and contact details of the insured person handy.

Follow the below steps:

  • Lodge a claim with a duly signed Claim Form.
  • Keep the copy of driving license, RC book, and policy document ready.
  • FIR, if required.
  • The insurance company appoints a surveyor, who will inspect the bike, to see the loss and damages incurred.
  • Surveyor submits the survey report with repair details to the company.
  • Original repair estimate bill.
  • You can use cashless repair service by taking your bike to the any of the company’s authorised garage, in which case, you do not have to pay anything, except the compulsory deductible.
  • However, in case of reimbursement, you need to provide the estimate bill, original invoice and payment receipt from the repairers.

b) In case of bike theft

  • Immediately contact the insurance company on their toll-free number.
  • Lodge the claim with a duly signed claim form.
  • Original keys with copy of driving license, RC book, policy document.
  • Police FIR copy.
  • Final confirmation with “No Trace Report” of the insured vehicle from the police

c) In case of Third Party bike claim Read the following steps to be followed:

  • Immediately contact the insurance company and intimate on their toll-free number.
  • You need to gather all the accident related information, such as contact details of people and vehicle number involved in accident.
  • Lodge the claim with duly signed claim form.
  • You are required to submit a Police FIR copy.
  • Keep copy of driving license, policy document and vehicle’s RC book ready.
  • An investigation will be carried out about the accident.
  • You will receive an intimation from Court or MACT and the case will be resolved in Court.

Note: Whether claim is against own damage or third party, do not leave your bike unattended or ride it away from the incident location. Hope the above step by step procedure helps you in filing the claim as per the case.

How to claim insurance for a bike accident?

Bike accident can cause bodily injury, disability, or even death. Accident also causes damage to the bike, and/or any third party property.

Depending on the loss one may suffer, there are different categories for which the procedure to lodge a claim is different. Let’s know how it differs.

In case of bike accident, you may lodge claims for own damage: Claim in case of own damage under bike insurance: Intimate the insurance company immediately on their toll-free number.

Keep the following details handy at the time of intimation:

  • Your contact details.
  • Policy document details, specifically, policy number.
  • Name of Insured person.
  • Date, time, and place of accident.
  • Brief about the extent of loss.
  • And if the person, other than the insured is informing, keep place and contact details of the insured person handy.

Follow the below steps:

  • Lodge a claim with a duly signed Claim Form
  • Keep the copy of driving license, RC book, and policy document ready
  • FIR, if required.
  • The insurance company appoints a surveyor, who will inspect the bike, to see the loss and damages incurred.
  • Surveyor submits the survey report with repair details to the company.
  • Original repair estimate bill
  • You can use cashless repair service by taking your bike to any of the company’s authorised garage, in which case, you do not have to pay anything, except the compulsory deductible.
  • However, in case of reimbursement, you need to provide estimate bill, original invoice and payment receipt from the repairers.

Third party claims due to bike accident Possibility of third party claim because of the bike accident has a different procedure to lodge claim. Read the following steps to be followed:

  • Immediately contact the insurance company and intimate on their toll-free number.
  • You need to gather all the accident related information, such as contact details of people and vehicle number involved in accident.
  • Lodge the claim with duly signed claim form.
  • You are required to submit a Police FIR copy.
  • Keep copy of driving license, policy document and vehicle’s RC book ready.
  • An investigation will be carried out about the accident.
  • You will receive an intimation from Court or MACT and the case will be resolved in Court. Note: Whether claim is against own damage or third party, do not leave your bike unattended or ride it away from the incident location. The above described procedure in different cases will help you to claim insurance in case of bike accident.
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