When you need to file a third-party bike insurance claim, it’s important to know who is at fault in the accident. Here are two situations that may arise and the steps to follow accordingly:
Situation 1: If a Third Party Damages Your Bike
Collect Proof
This includes taking photographs from various angles of the damage, collecting witness accounts and checking for CCTV footage. This becomes helpful during the process of claim assessment.
Note Down Third-Party Details
Collect details of the person at fault, including their bike number and insurance information.
Contact Your Insurer
Ensure to call your bike insurance company to notify them about the accident so they can aid you with the claim settlement process.
File an FIR
Make sure to visit the nearest police station and file an FIR that states all the facts about the accident.
Visit the MACT Court
To begin the compensation process, visit the Motor Accident Claims Tribunal (MACT) and file a case there with the help of a lawyer.
Submit Proof
Be sure to submit necessary documents like the FIR copy, witness statements, and any video or photographic evidence as proof in the Tribunal.
Receive Compensation
In case you win the case in court, you are eligible to receive compensation for your damages.
Situation 2: If Your Bike Causes Injury or Damage to a Third Party
Notify the Police
Immediately call the police and report the accident to them.
Collect Proof
Click images of the accident area, including any property damage or injuries sustained. Ask for witness statements and contacts, and also check CCTV footage if available.
Note Down Third-Party Details
Ask for details of the affected party, such as their name, phone number, and vehicle or property information.
File an FIR
Visit the nearest police station and file an FIR that states all the facts about the accident.
Inform the Insurer
Contact your insurance provider and provide them with details of the accident. Submit documents like the FIR copy, policy papers, photographs, and other essential documents.
Handling MACT Case
Once the affected party files a case with the MACT, you will be required to keep important documents like claim forms and evidence collected organised and ready for easy reference.
Final Settlement
Based on the claim filed, the Tribunal decides how much compensation is required to be paid by you to the affected party. While the insurance provider pays the claim limit, if the amount exceeds this limit, the difference has to be paid by you.