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Bharti AXA General Insurance

Bharti AXA General Insurance Company Ltd was formed in the year 2008 as a joint venture between one of India’s Leading Business House – The Bharti Enterprises & the AXA business Group. In 2014, Bharti AXA was awarded the Asia Insurance Industry award by the Institute of Economic Studies.

In 2014, Bharti AXA has been awarded the Asia Insurance Industry award by the Institute of Economic Studies.

In a short stint of just 10 years, the Bharti – AXA General Insurance Company has expanded its horizons in both Life Insurance Category & General Insurance Products. Bharti AXA has a vast network and national footprint of insurance distributors who are trained & equipped to provide quality financial service and insurance solutions to the each and every type of customer base.

Vision and Values of Bharti AXA General Insurance Company

Our Vision

"To be the Preferred General Insurance Company for our Customers, Employees, Shareholders, Business Partners & Society"

At Bharti AXA GI, we live by the simple truth; insurance plays an important role in protecting organizations and individual aspirations. Through comprehensive and innovative insurance solutions, we seek to redefine industry standards by offering unparalleled and empathetic service to every Indian. This ropes in our collective vision “to be the preferred General Insurance Company for our Customers, Employees, Shareholders, Business partners & Society”.

Backed by our constant endeavor to find new and improved ways to add value to our customers through our innovative product and service offerings, we always seek to make a difference through our professional and pragmatic approach. Working as a team with utmost integrity, we strive to maintain best in class standards. We assure you to be by your side in your hour of need. We do this on the strengths of our vision, purpose and values:

Core Values

Customer First

All our thinking starts with the customer - we always consider the way they live today and tomorrow so that we can continue to be relevant and impactful.


We are guided by strong moral principles, trusting our internal judgement to do the right thing for our customers, employees, stakeholders and partners.


We speak our mind and act to make things happen. We push the boundaries of what is possible and take bold actions to find new ways to be valuable.


We are stronger when collaborating and acting as one team - Being together and being different with the same goal makes us better. Source – Bharti AXA Official Website

Bharti AXA General Insurance Company Stats

  • 9.8 million policies issued by the company

  • 1.3 million claims settled

  • 101 branch offices across the country

  • Wide range of network hospitals across India

  • More than 3000+ cashless garage across India

  • Claims Ratio in Percentage for Financial Year 2018-19:

    • Motor: 75%
    • Health: 89%

Bharti AXA Insurance Company Offers

Bharti AXA has a wide portfolio of insurance product offering as mentioned below:

  • Car Insurance

  • Health Insurance

  • Personal Accident Insurance

  • Student Travel Insurance

  • Two Wheeler Insurance

  • Critical Illness Insurance

  • Individual Family Travel Insurance

Bharti AXA Insurance Products and Services

Premium Payment process of Bharti AXA General Insurance Company

Online Payment Process

You can pay for your insurance policy online. Once you decide on the policy, you will get options to pay the premium amount with preferred payment gateway like credit cards, EMI, Net Banking, debit cards, wallets/cash cards etc. Select you payment method and do the payment online.

Offline Payment Process

You can do the payment offline by visiting local Bharti AXA general insurance company branch. You will need to fill the following the payment instructions of the branch and will be able to make the payment by cash or cheque.

Bharti AXA Insurance Renewal

Online Renewal Process at Bharti AXA Insurance Company

  • Simply log on to the Bharti AXA website.

  • You will be asked to enter your policy detail and other details depending upon the insurance product.

  • Once you get access to your existing policy page, you will see a renewal option. All you have to do is verify the details of the renewal plan and accept it.

  • You will then get directed to the payment page and once you make the payment, the soft policy document will be emailed to you almost instantly.

Joining the Bharti AXA family from another insurer?

You can port/switch your insurance policy from another insurer to Bharti AXA and retain the NCB cover and also the waiting period won’t get reset to zero for the pre-existing diseases.

Awards & Recognitions of Bharti AXA General Insurance Company Limited

Awards Won by Bharti AXA General Insurance Company

  • Risk Manager of the Year Award 2011

  • Personal Lines Growth Leadership Award 2011

  • Best Employer Brand Award 2012

  • Commercial Lines Growth Leadership Award 2012

  • Finnoviti: Editor's choice award for service innovation 2013

  • Outstanding Performance in Insurance Category Award 2013

  • BFSI: Best Insurance Company in the Private Sector - General 2014

  • Asia Insurance Industry Awards 2014 - Tech Initiative of the Year

  • IES Award: Excellence Award by the Institute of Economic Studies

  • Global Marketing Excellence Awards – Marketing Campaign of the Year: Motor Campaign

Recognitions and Achievements of Bharti AXA General Insurance Company Limited

The Changemaker Company of the Year Award (2014 – Bronze) for Corporate Responsibility.

Bharti AXA Insurance FAQs

What kind of policies are available online with Bharti AXA General Insurance Company Limited?

Bharti AXA has a wide range of portfolio for online policies. You can get the insurance policies falling in these categories online on Bharti AXA website

  • Car Insurance

  • Health Insurance

  • Personal Accident Insurance

  • Student Travel Insurance

  • Two Wheeler Insurance

  • Critical Illness Insurance

  • Individual Family Travel Insurance

What are the benefits of buying Car Insurance online?

Buying car insurance online has a lot of benefits like low cost premium, instant quote and policy document, convenience of buying anytime, no hassle of paper work etc.

What are the discounts allowed under Bharti AXA Car Insurance?

You can get No claim bonus discount and other appropriate discounts under Bharti AXA car insurance policies. If you purchase online, you will get the policies at a discounted rate as their will be no agent commission involved.

Where do I get the Claim Form and Detail List of Cash Less Garages of Bharti AXA?

You can get the claim form and detailed list of cashless garages on Bharti AXA website.

What is claim settlement ratio? What are the reasons for denial of claim for health insurance?

Claim settlement ratio is the number of successful claims given by the insurance company against the number of claims raised in a particular year. The reasons for denial for claim in health insurance can be the circumstances which are not covered in the health insurance policy. These are the exclusions which you can find in the terms and conditions of the policy document.

How to avail cashless hospitalization facility?

Cashless hospitalisation can be availed at the network hospital linked to the insurance company of a health insurance policy.

How to manage the Travel Insurance renewal online?

You can avail reminder facility in Bharti AXA to renew your travel insurance. Bharti AXA will send you timely reminder so you don’t miss out on renewal of your travel insurance and be financially secured at all times. Renewal can be done online from anywhere by just logging on to the Bharti AXA company website and following the renewal process.

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