ICICI Mutual Fund Customer Care Number

ICICI Mutual Fund is a part of ICICI-Prudential Asset Management Company Limited. This is a joint venture between ICICI Bank, one among the largest private sector banks in India and Prudential Plc, one of the leading companies from UK in the financial services domain. Started in 1998 with 6 employees and in 2 locations in India, this Asset Management Company (AMC) has grown tremendously with nearly 2000 employees and across 200 locations in India. The joint venture aimed to bridge the gap between the savings and the investment of the customers leading to long term wealth creation. They offer 47 mutual fund products and well-diversified portfolio which caters the need of diverse group of customers to achieve their lifestyle goals and requirements.

AMC provides portfolio management services both for domestic as well as international clients in various asset classes like equity, debt and real estates. They have created a mutual funds market in India that is one of the largest players in this segment. Under the mutual fund category the company manages substantial portion of assets and about 3 million customers constitutes their investor base. The company always maintains the investor centric approach with their focus being on the increasing accessibility for the benefit of its existing and prospective customers. The company emphasizes on the customer services to simplify life of its customers. Along with investment expertise and process orientation, they have very well-developed channels for customer service and customer care.

Other than calling the customer care services toll free numbers, Customers can also reach out to the customer care services of ICICI Mutual Fund through emails. As the digitization reaching out more people, the access to internet and email is increasing. Email is quick and inexpensive mode of written communication and customers can send their query or grievances through email sitting at their convenient locations. It does not need to be any specific time or day to send an email. It is specifically useful when some documents are needed to submit to the company for some verification or settlement of certain grievances, disputes and so on. Digitized copy sent via email is accepted for these purposes and it saves time and hassles of going physically to the company locations to submit required documentation.

If the matter is not very urgent, email communication is a preferred way. Customers can email ICICI Mutual Fund Customer care at: enquiry@icicipruamc.com for any queries or requests related to service.

The first point of contact to resolve any issue of the investors is by contacting the ICICI Mutual Fund customer care service. In case the issue is not resolved to the satisfaction of the investor, there is route of escalation of the grievances and complaints. Escalation can be made by contacting the following personnel:

• Mr. Yatin Suvarna, Investor Service Officer – He is dedicated for unresolved grievances and queries

• Ms. Supriya Sapre, Head, Compliance and Legal Services – For other issues and complaints

• Investors can call the Board line at: 022-26852000

• Contact by Email at: enquiry@icicipruamc.com