IndusInd General Insurance Company Limited is one of the leading Insurance companies in India. They have huge footprint across the country with over 139 office, 12000 intermediaries and several online and telecalling executives, employees and agencies. Presently with a substantial market share of the private insurance industry, IndusInd General is steadily moving ahead with its innovative products and wide variety of services.
This company has a vision of setting very high standards of products and services and outperforming themselves.
IndusInd General Insurance Co. Ltd. was formed on 17th August 2000. They have become quite popular in the last 17 years of its operation since they received their operation license from the IRDAI in October 2000. It is completely owned by IndusInd Capital Limited with a small stake been sold to Nippon Life, a Japanese based life insurance company.They also aspire to become one of the preferred insurers in India and international markets.
IndusInd General Insurance Vision
IndusInd intends to be the first choice for world standard services and products. It also aims at becoming people’s first choice in domestic as well as global markets.
IndusInd General Insurance Mission
To satisfy your insurance need during crucial hour
Offer unmatched customer service
Better reach through presence across India and abroad
To provide innovative products
IndusInd General Insurance Goals
To be the most innovative in product development.
To keep customers as a focal point in all operations.
Protect policy holder’s interest.
Provide affordable insurance which is accessible to all.
IndusInd as brand is unquestionably one of the best in the insurance sector today. Therefore, it had an increase in profit before tax by 32% for the financial year 2016 -17. During the year the net profit was Rs. 130 crore after provisioning incurred but not reported reserves. IndusInd confirmed that their profit before tax was at Rs. 302 crore before additional provisioning for Incurred but Not Reported (IBNR) reserves proposed by an external panel actuary.
Claims Ratio for Financial Year 2018-19:
One can look for wide range of insurance solution available with IndusInd General Insurance Company. It will provide insurance solution with respect to motor, health, home, travel, marine etc. IndusInd aims at meeting every customer’s individual needs by offering personalized plans and came up with innovative plans like India’s first over-the – counter health & home insurance policies.
IndusInd General Insurance online premium payment process
The IndusInd General Insurance online payment process is hassle-free and paperless.
Motor
For new policy: In case you buying a policy for the first time, one has to fill the proposal form along with personal and other details required by the insurer. Make payment online and get the policy instantly.
To renew policy: In case of renewal, the insurer would require the previous policy number and registration or engine number. Make payment online and get the policy instantly.
Home/Health
The payment process for Home/Health insurance is the same for first timers. Whereas, to renew your Home and Health Insurance, one can ask for a call back or call on their toll-free number 1800 3009. Or you can send an email to the customer service department of the insurer at rgicl.services@relianceada.com.
IndusInd General Insurance Offline payment process
Offline payment mode is also available. One can locate a nearby branch and make payment towards their insurance policy. However, offline mode is generally not preferred. As it will eat up your time and energy.
If you past insurer was not IndusInd General Insurance, you can still go ahead and buy a policy of your type. The process would be the same. You can log on IndusInd General Insurance’s official website mentioned below or call on their toll-free number 1800 3009. https://www.indusindinsurance.com/
One can also get in touch with the respective customer care city numbers in case of any car insurance related queries.
| City | Branch/Contact |
|---|---|
| Ahmedabad | 3rd Floor, Zodiac Avenue, Opp. Mayor's Bunglow, NR Law Garden, Ellisbridge, Ahmedabad Contact Number: 079-30266966 |
| 4th Floor, Poonam Plaza, Above ICICI Bank, Main Rambaug Road, Maninagar, Ahmedabad, Ahmedabad, Gujarat Contact Number: 079-39832184 | |
| Amritsar | Eminent Mall, 3rd Floor, 10- The Mall, Amritsar, Punjab Contact Number: 0183-3018700 |
| Assam | Anil Plaza 5th Floor, Beside IDBI Building, ABC, G.S Road, Guwahati, Assam Contact Number: 0361-2464912 |
| Bangalore | Unnati Arcade, 5/111 & 6/112, 1st floor, 1st Block, Dr.Rajkumar Road (1st main road), Rajajinagar, Bangalore - 560010 Contact Number: 080-41900202 |
| 2nd floor, SM Towers, 11th Main, 3rd Block, Jayanagar, Bangalore Contact Number: 080-30480894 | |
| 2nd Floor, Balaji Enclave No.782, 2nd Floor, Above Bata Showroom, 16th Main, 2nd Stage, BTM Layout, Bangalore Contact Number: 080-39860971 | |
| Belgaum | Mahadev Plaza CTS No.10719, SY No- 135/A, Near Kolhapur Circle, Nehru Nagar, Belgaum - 590018 Contact Number: 0831-3207369 |
| Bhopal | FF-16, Mansarover Commercial Complex, Near Habibganj Railway Station, Bhopal - 462016 Contact Number: 0755-3918022 |
| Chandigarh | 2nd Floor, S.C.O-147-148, Madhya Marg, Sector -9 C, Contact Number: 0172-3099010 |
| Chennai | Old No 15, New No 29, 3rd Floor, North Usman Road,T Nagar, Chennai Contact Number: 044-30062371 |
| H Block, 4th street, Door No 12, H 2035, 15th Main Road, Anna Nagar (West), Chennai Contact Number: 044-30925816 | |
| Coimbatore | 2nd Floor, Shri Abirami Towers, 43B, Cowly Brown Road, R S Puram, Coimbatore Contact Number: 0422-3001352 |
| Jaipur | Man Upasana, Plot no. C-44, 6th floor, Sardar Patel Marg, C- Scheme, Jaipur Contact Number: 0141-3981827 |
| Kochi | 2nd Floor, Kurickal Arcade, NH-47, Near Changampuzha Park, Edappally P O, Ernakulam (Dist), Contact Number: 0484-3327842 |
| Mangalore | Maximus commercial complex, 4th floor, light house hill road, opp. KMC college, Mangalore Contact Number: 0824-3008635 |
| Mumbai | Reliance Centre, South Wing, 4th Floor, Off. Western Express Highway, Santacruz (East), Mumbai Contact Number: 022-33031000 |
| Tiara building, 4th Floor, Chandavarkar Lane, Borivali(West), Mumbai Contact Number: 022-30885709 | |
| 4th Floor, chintamani Avenue, Next to virwani Industrial Estate,off western express Highway, Goregaon East, Mumbai-400063 Contact Number: 022-33123123 | |
| Apple Plaza, Unit no.301, 302 and 303, Senapati Bapat Marg, Dadar West, Mumbai Contact Number: 022-33458000 | |
| 210, Sai infotech, 2nd floor, R.B.Mehta marg, patel chowk, Ghatkopar (E), Mumbai Contact Number: 022-39981325 | |
| 21, Veena Chambers, Ground Floor, Dalal Street, Mumbai Fort Contact Number: 022-7666828135 | |
| Mysore | 36/D, 1st Floor, Mysore Trade Center, Opp. KSRTC Bus Stand, B N Road, Mysore Contact Number: 0821-3018052 |
| Nagpur | Ayodhya Building, 1St Floor, 119, Near Bajaj Nagar Chowk, Behind Akruti Furniture, Bajaj Nagar, Nagpur - 440010 Contact Number: 0712-2232966 |
| New Delhi | Flat No-10-15, 14th Floor, Vijaya Building, 17, Barakhamba Road, Connaught Place, New Delhi - 110001 Contact Number: 011-39975617 |
| Plot No - D160/2, 2nd and 3rd floor, Okhla Industrial Area Phase 1 Contact Number: 011-30913560 | |
| Flat no. 408-412A, 4th Floor, Plot No.21, Metroplex East, (Old Radhu Cinema), Distt. Centre, Laxmi Nagar, Delhi- 110092. Contact Number: 011-39827100 | |
| C-1 IIIrd Floor, New Krishna Park , Beside Janakpuri West Metro Station, New Delhi - 110018 Contact Number: 011-30292925 | |
| Plot No - D160/2, 2nd and 3rd floor, Okhla Industrial Area Phase 1 Contact Number: 011-30913560 | |
| Plot No - D160/2, 2nd and 3rd floor, Okhla Industrial Area Phase 1 Contact Number: 011-30913560 | |
| Noida | Wave Silver Tower ,Plot No D-6, 6th Floor, Unit No 19, Sector-18, Noida Contact Number: 0120-7827036576 |
| Pune | Heritage House, Ground floor, 6 Ramabai Ambedkar Road, Pune Contact Number: 020-30565149 |
| Surat | A - 701, International Trade Centre ( ITC ), Majura Gate , Ring Road, Surat - 395002. Contact Number: 0261-3916595 |
| Shimla | Kashyap kuteer, 1st floor, Panthaghati khasra no. 478/214/1 min, Shimla, Himachal Pradesh - 171009. Contact Number: 0177-9218400406 |
| Thrissur | 2nd Floor, Global Plaza, Vanchikulam Road, Po Poothole, Thrissur - 680004 Contact Number: 0487-3048043 |
| Udaipur | Tanishq tower, 2nd floor, 25 residency road, sardarpura, above ING Vysya Bank Contact Number: 0294-3262377 |
| Vishakapatnam | D.No.47-14-5,403, 3rd Floor, Eswar Paradise, Dwarakanagar Main Road Visakhapatnam Contact Number: 0891-3018201 |
| Kolkata | Himalaya House 8th floor, 38 B J L Nehru Road, Kolkata Contact Number: 033-30274578 |
| Himalaya House 5th floor, 38 B J L Nehru Road, Kolkata Contact Number: 033-30274578 |
IndusInd General Insurance has won many awards and accolades in various streams like…
National Awards for Marketing Excellence
Best use of Social Media in Marketing
Marketing Excellence in BFSI sector
The Indian Insurance Awards organised by Fintelekt
ET Best BFSI Brands 2016
CMO Asia Social Media and Digital Excellence Awards 2015
Website of the year
Best Email Marketing Campaign of the Year
Banking Frontiers Finnoviti Awards 2015
The Economic Times Promising Brands Awards 2015
The Indian Insurance Awards 2015
Intelligent Enterprise Award 2016
Healthcare Leadership Award 2014
Innovation in quality of service delivery
Product Innovations
QCI - D.L Shah National Quality Awards 2014
The Indian Insurance Awards 2014
General Insurance Company of the year
Best product innovation
Technology innovation
Lokmat BFSI Award 2014
Best General Insurance Company
Asia Insurance Technology Awards
Best Insurer Technology Award
IAMAI, India Digital Awards 2014
What happens to the policy coverage after a claim is filed?
In case of Motor Insurance
In case of Health Claim
The accumulated NCB will become zero
One can claim more than once in a health insurance policy too, provided you don’t exhaust your sum insured.
What are the maximum number of claims allowed over a year?
Motor policy– Yes, you can claim more than once on your motor insurance policy. However, the settlement of the 2nd claim and subsequent claims will depend on the discretion of the insurance company.
Health Insurance- Yes, one claim on Health Insurance Company more than once however, the insurer would require a legitimate case to honor your second claim settlement.
Can the policy expire if it is not renewed on time?
The insurance policy is bound to expire if not renewed on time. One loses on the NCB and would have to pay a higher premium in case of a lapsed policies.
Can the policy be transferred from one insurance provider to another provider without losing the benefits?
YES, Insurance policies for two wheeler and four wheeler can be easily transferred. While one will have to seek guidance in case of Health Insurance Portability.
