Travel plans that are so cheap, you'd not think twice before making a trip.

Reliance Travel Insurance

With the airlines flying the aircraft to literally the smallest part of the world, tourism has boomed like never before. And even though there has been a remarkable improvement in the technology, the risks associated with travelling still remain unattended.

Comprehensive package policy that will make your visit to a foreign country a memorable one.

This is because many of us consider buying travel insurance a waste of money. A minor mishap can also spoil your entire vacation and burn a hole in your pockets. Therefore, it is best to invest in a travel insurance plan from a trusted name such as Reliance, to safeguard yourself from the uncertainties like accidents, medical emergencies, flight delays and many more.

Travel Insurance Coverages

  • Medical expenses - if you are away from your home, you would be covered for any surgical or emergency medical treatment.
  • Trip cancellation and trip interruption - if you are unable to take your flight or cancel your entire trip due to any medical emergency, then trip cancellation would be covered.
  • Personal liability cover - if you are found liable for any bodily injuries to someone due to an accident or damage someone’s property, then personal liability cover would take care of such expenses.
  • Loss of passport - if you lose your passport while you travel abroad, then the entire expenses to get a duplicate passport would be covered here.
  • Terrorism - if you need any medical assistance during any act of terrorism, then the same would be offered here.

Benefits of Reliance Travel Insurance

  • No medical check-up required till 90 years of age
  • Offers coverage for pre-existing medical conditions in case of life threatening situations.
  • Offers benefits like financial emergency assistance, home burglary insurance, compassionate visit etc.

Features of Reliance Travel Insurance

Following are a few salient features of Reliance Travel Insurance

  • Coverage for up to 6 months to 1 year
  • No medical check-up for senior citizens
  • Cashless hospitalization across the world
  • 24 hours emergency assistance
  • Customized travel insurance plans
  • Free international sim card
  • Zero paperwork, hassle-free process

Types of Reliance Travel Insurance

Reliance travel insurance offers you comprehensive coverage for you and your family when you plan a trip abroad. There are different types of travel insurance that Reliance offers. Let's have a look at them.

Reliance Travel Insurance Coverage and Eligibility

What is Covered?

  1. Acute anaesthetic treatment of teeth
  2. Cost of obtaining a fresh or duplicate passport
  3. Compensation for death/permanent disability due to an accident, while riding as a passenger in a common carrier
  4. Reimbursement of return ticket fare for a family member visiting you
  5. Emergency medical expenses incurred by you or any of your family members whilst abroad
  6. Expenses incurred if you miss a connecting flight due to a delay of more than 3 hours
  7. Facility to provide you emergency cash in case
  8. Accidental bodily injury during the trip
  9. Emergency expenses made for medical evacuation to India
  10. Expenses incurred if a trip is cancelled or interrupted due to airline, medical, personal employment problems or natural disasters
  11. Expenses incurred while transporting the insured's mortal remains back home or towards burial abroad
  12. Expenses incurred if a trip is delayed for more than 12 hours due to airline
  13. Insurance against burglary in your home
  14. Distress allowance in case of hijack
  15. Total loss of your checked-in baggage by a common carrier

Eligibility Criteria

The eligibility criteria varies as per the selected plan:

1. Shenzhen Travel - 3 months to 90 years, policy valid up to 180 days

2. Asia Travel - 3 months to 60 years, policy valid up to 30 days

3. Annual-Multi Trip Travel - 18 to 90 years, policy valid up to 365 days

4. Senior Citizen Travel - 61 years to 90 years, policy valid up to 180 days

5. Student Travel - Students who wish to pursue higher academic studies - 18 year’s plus

6. Regular Citizens - Children aged 6 months and above to individuals up to 80 years. If the insured is above 80 years then a medical check-up is required

Why Choose Reliance Travel Insurance?

Reliance travel insurance is an excellent travel insurance plan option. The entire process of purchasing a plan is paperless, easy, convenient and hassle-free. 24 hours claims assistance is prepared to handle all claims smoothly. There are multiple plans to select from. Each plan can be customised as per the country of visit and length of the trip.

Exclusions - Reliance Travel Insurance

A travel insurance plan doesn’t cover all the features. Certain things that are not covered are mentioned below:

  • Travelling without the medical advice of the treating doctor
  • Travelling only with an intention of obtaining a medical treatment abroad
  • Doesn’t provide coverage for expenses due to HIV/AIDS, alcohol, anxiety, stress, mental disorder, venereal disease, suicide etc.
  • Pre-existing medical conditions, especially life threatening conditions
  • Loss of passport or documents left unattended
  • War or any nuclear threat in the country you are travelling to

Deductibles/Sub-limits - Reliance Travel Insurance

Personal AccidentNil
Daily cash allowance due to hospitalization2 days
Loss of passportUSD 25
Delay of checked-in baggage12 hours
Trip delay12 hours
Personal liabilityNil
Hijack distress12 hours
Dental treatmentUSD 50
Medical expensesUSD 50
Financial Emergency AssistanceNil
Trip cancellation & InterruptionNil
Missed connectionsNil
Compassionate visitNil
Home burglary insuranceNil

Deductibles/ Sub-limit - Reliance Schengen Travel Insurance

Medical expensesUSD 50
Loss of passportUSD 25
Dental treatmentUSD 50
Total loss of checked-in baggageNil
Accidental deathNil
Personal liabilityNil
Delay of checked-in baggage12 hours
Compassionate visitNil

Deductibles/ Sub-limit - Reliance Student Travel Insurance

Medical expensesUSD 50
Dental treatmentUSD 50
Total loss of checked in baggageUSD 100
Loss of passportUSD 25
Personal liabilityUSD 200
Personal accidentNil
Bail bondUSD 50
Study interruptionNil
Sponsor protectionNil
2 way compassionate visitNil

Claim Process - Reliance Travel Insurance

The insured should register the claim within 24 hours of claim occurrence either by contacting Reliance via calling on the toll-free number or through email. Reliance General needs to be informed for availing cashless facility. To avail the worldwide cashless facility kindly call on the below numbers mentioned. Claim intimation should be done by filling the claim form properly with correct information with the necessary set of documents.

Below mentioned information should be provided while registering a claim with the company’s claim team:

  • Insured’s name, contact details and policy details.
  • Nature of incident
  • Date and time of the incident
  • Location of the incident

Documents Required for Claim Process

Medical & Emergency Expenses

  • Claim form with the surgeon's signature
  • Copy of your travel policy
  • Doctor's report
  • Original admission/discharge card
  • Original bills/receipts/prescription
  • Original X-ray reports/ Pathological/ Investigative reports
  • Copy of passport/visa with entry and exit stamp.

Loss of Baggage

  • Claims form
  • Copy of your travel policy
  • Copies of baggage tags
  • Copies of correspondence with the airline authorities or others about loss of checked baggage
  • Property Irregularity Report (obtained from Airline)
  • Details of compensation received from airlines/other authorities if any

Delay of Baggage

  • Claims form
  • Copy of your travel policy
  • Copies of baggage tags
  • Copies of correspondence with the airline authorities certifying the delay
  • Property Irregularity Report (obtained from Airline)
  • Original bills/receipts/invoices pertaining to expenses incurred/purchases made during the delay period.

Loss of Passport

  • Claims form
  • Copy of your travel policy
  • Copy of new passport
  • Copy of previous passport (if available)
  • Original bills/invoices of expenses incurred for obtaining a new passport
  • Copy of FIR/ Police Report

Trip delay / cancellation/ interruption/ missed connection

  • Claims form
  • Copy of your travel policy
  • Confirmation from the airlines clearly mentioning the scheduled arrival time and the actual arrival time
  • Copies of correspondence with the airline authorities certifying the delay
  • Medical reports and doctors statements if the trip is cancelled or interrupted due to medical reasons
  • Termination letter from the company if trip is cancelled or interrupted due to employment reason
  • Police report confirming the incident if the delay is due to any other insured events
  • Original tickets of the insured and the travelling companion indicating travel to the same destination for the same dates in case the cancellation or interruption is due to the sickness injury or death of a travelling companion
  • All the bills / receipts of reasonable additional expenses incurred and / or proof of cancellation charges levied by the carriers

Personal Liability

  • Claims form
  • Copy of your travel policy
  • A detailed statement mentioning details of the incident
  • Witness statements
  • Any other documents relevant to the incident including Summons Legal Notice etc.
  • Any other information you would like to share with us.


  • Claims form
  • Copy of your travel policy
  • Full statement of the events in writing
  • Airline correspondence (copy of Passenger List etc.)
  • Copy of ticket/ Boarding Pass

Accidental Death

  • Claims form
  • Copy of your travel policy
  • Original Death Certificate
  • Copy of FIR/Police inquest report/Coroner's report
  • Copy of Post Mortem report.

Dismemberment Case

  • Claims form
  • Copy of your travel policy
  • Copy of treatment papers along
  • Copy of FIR/Police inquest report/Coroner's report

Financial Emergency Assistance

  • Claims form
  • Copy of your travel policy
  • Date of loss
  • Copy of FIR/ Police Report

Bail Bond

  • Claims form
  • Copy of your travel policy
  • A detailed statement
  • Court order stipulating the required amount as bail bond
  • Police report.

Sponsor Protection

  • Claims form
  • Copy of your travel policy
  • A detailed statement
  • Medical reports or doctor's statement giving the details of the sponsor and cause of death certificate of the sponsor

Compassionate Visit

  • Claims form
  • Copy of your travel policy
  • A detailed statement
  • Medical reports and certificate from the doctor confirming hospitalisation of the insured, reason of hospitalisation and duration of hospitalisation
  • Doctor's statement specifically stating the need for an attendants

Study Interruption

  • Claims form
  • Copy of your travel policy
  • A detailed statement.
  • Medical reports or doctor’s statement
  • Death certificate as a proof of the reason of study interruption (in case of death of immediate family members)
  • Receipts of the university fees paid

Home Burglary

  • Claims form
  • Copy of your travel policy
  • Copy of the FIR
  • List of items stolen along with year of purchase and value

Dental Treatment

  • Claims form
  • Doctor's report
  • Copy of your travel policy
  • Original medical bills/receipts

Contact Details for our Service Provider - Europ Assistance:

Europ Assistance India Pvt. Ltd.

C-301, Business Square,

Andheri - Kurla Road, Chakala,

Andheri (E), Mumbai - 400093, India

National Numbers for any emergency assistance:

Toll Free: 1800 209 5522

Claims Landline: +91 22 6734 7843

Claims Landline: +91 22 6734 7844

Fax: +91 22 6734 7888

How to buy a Reliance Travel Insurance Policy

You can purchase Reliance Travel Insurance Policy from the official website of Reliance General Insurance or from a licensed distributor or via visiting the branch.

Review of Reliance Travel Insurance

It's true that vacations bring happiness and the bonding with our families, friends and colleagues only increases day-by-day. For such happy times, Reliance travel insurance safeguards you by offering best of the coverages and benefits with minimum exclusions and maximum value added services on their plate. Quick and hassle-free claim settlement process makes the stress level even lower amongst their happy customers.


What's not included in your Reliance Travel Insurance Cover?

  • Having travel insurance can help you travel stress-free. But there are certain circumstances where the insurance might not be of any help:
  • Travelling against medical advice.
  • Travelling outside home country for medical treatment or cosmetic surgery.
  • Going for extreme, high-risk sports, like scuba diving and bungee jumping.
  • Losses when you were under the influence of narcotics or alcohol.

How do you compare plans before choosing one?

  • Whether you are a frequent traveler or insuring your dream vacation to an exotic destination, choose your travel insurance plan wisely. Compare on the basis of:
  • Coverage: Evaluate the coverage offered against the premium you would pay to strike the perfect balance.
  • Claim Settlement Ratio: Keep an eye on the reputation of the insurance company in disposing of claims and the speed of settlement.
  • Customer Service: Has to be quick and competent to handle travel emergencies arising in a different geographical location and time zone.
  • Exclusions and Deductibles: Know what's not covered in the policy. Remember that most insurers set a deductible amount, to be paid by the traveler during an emergency.

How can you seek assistance on your Travel Insurance in a foreign land?

  • Every insurance company offering Travel Insurance has a network of international assistance companies or partners who offer assistance in case you need any help in a foreign land. The contact numbers are usually mentioned in your policy documents. Did you know that these companies could do the following things for you?
  • Provide round-the-clock assistance.
  • Register a claim.
  • Coordinate with local service providers.
  • Arrange for medical assistance.
  • Organize for repatriation & evacuation services.

Why choose Reliance travel insurance?

Reliance travel insurance provides multiple features to individual policyholders. Cashless hospitalization, 24 hours emergency assistance, free international sim card, etc. are a few of them. Selecting Reliance Travel Insurance is therefore, a good option in travel insurance.

What are the various modes of premium payment of Reliance travel insurance?

Reliance travel insurance provides payment of premium through two modes - Online and Offline. For offline mode, you need to physically visit the branch and pay by cash or cheque. For online mode, you can make the payment via credit/debit or net banking.

How can I cancel my travel insurance policy by Reliance?

You need to send a request for policy cancellation via email or by physically visiting the branch. The policy will be cancelled within 1 working day after receiving the email (and passport copy post start date).

What is the maximum entry age for Reliance Travel Insurance?

Reliance Travel Insurance provides comprehensive coverage to all the travelers up to 90 years of age.

Who can buy Reliance Travel Insurance?

Students, senior citizens and traveller’s can purchase Reliance Travel Insurance.

Can Reliance Travel Insurance be renewed online?

Yes, Reliance Travel Insurance can be renewed online from the official website of Reliance General Insurance.

Is It possible to buy Reliance Travel Insurance after starting the journey?

Yes, but it is advisable to purchase a plan 15 days before your trip begins.

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