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Aadhar Card Customer Care Number

Since an aadhaar card has become important for all citizens of India, it is an important task of the Unique Identification Authority of India (UIDAI) to ensure proper management of aadhaar enrolment, developing the policy, efficient system for issuing aadhaar numbers to individuals, perform authentication and at the same time secure the identity and authentication records of individuals, the reason being, aadhar card is based on the biometric and demographic data of the applicant. An aadhaar serves as a Proof of Identity (POI) and Proof of Address (POA) and entitles citizens with additional benefits mentioned under the Aadhaar Act, 2016.

To render efficient grievance redressal services, the UIDAI provides a toll-free aadhaar helpline number 1800 300 1947 or 1947, which operates throughout the year (24/7 x 365) to help citizens gather information on their aadhaar cards. Any individual who intends to file an official complaint or provide suggestions can use this helpline. Additionally, one can also seek this helpline to find aadhaar enrolment centres across India.

UIDAI Headquarters

The headquarters of UIDAI is based in New Delhi. A person can directly write to the head office for any related query.

Toll-Free Helpline Number: 1800 300 1947 or 1947

Email ID: help@uidai.gov.in

Official Website: uidai.gov.in

Address: Unique Identification Authority of India, Government of India, 3rd Floor, Tower II, Jeevan Bharti Building, Connaught Circus

New Delhi - 110001

Phone: 011-23466899

Regional Contact Numbers

The UIDAI has established multiple aadhaar centres across cities in India. Most of these centres have a grievance redressal unit where people can call and share their issues to get speedy resolutions.

Regional Centre: Chandigarh

Telephone Number: 0172-2711947

Fax: 0172-2711717

Email: grievancecell.rochd@uidai.net.in

Address: SCO 139-141, 3rd and 4th Floor, Sector 17-C, Chandigarh - 160017

Regional Centre: New Delhi

Telephone Number: 011-23481126

Fax: 011-23481110

Address: Ground Floor, Pragati Maidan Metro Station, New Delhi -110001

Regional Centre: Lucknow

Telephone Number: 0522-2304979

Email: uidai.lucknow@uidai.net.in

Address: UIDAI Regional Office, 03rd Floor, UP State Construction & Infrastructure Development Corporation Ltd. Building, TC-46/V, Vibhuti Khand, Gomti Nagar, Lucknow - 226 010

Regional Centre: Mumbai

Telephone Number: 1947

Email: help@uidai.gov.in

Address: UIDAI Regional Office, 7th Floor, MTNL Exchange Building, G.D. Somani Marg, Cuffe Parade, Mumbai - 400 005

Regional Centre: Ranchi

Telephone Number: 0651-6450145

Email: ro.helpdesk@uidai.net.in

Address: UIDAI Regional Office, 1st Floor, RIADA Central Office Building, Namkum Industrial Area, Near STPI Lowadih, Ranchi - 834 010

Aadhaar Card Grievance Redressal

There are three primary channels through which a citizen can file a complaint:

  • Toll-free Number: People can call 1947 and get their complaints addressed through this number. They can place a call to regional centres mentioned above
  • By Email: People can also address their complaints by sending an emailing to help@uidai.gov.in
  • By Post: People can get their issues addressed through post by sending a letter to any of the Regional Centres or UIDAI headquarters

Filing Complaints Online through the Resident Portal

Complaints which are filed online should be on the basis of non-generation of Aadhaar card or against Operator and Enrolment Agencies. Applicants have to simply visit resident.uidai.gov.in/web/resident/file-complaint and fill the form with basic details such as enrolment ID (EID), personal details, location and complaint details, and submit the form. As soon as you submit the form, you will get an acknowledgement request on your registered mobile number and email. In order to check the status of a complaint, a user has to visit the official website of resident.uidai.gov.in/web/resident/complaint-status and submit their complaint ID. This ID is the number sent to you at the time of complaint registration.

FAQs On Aadhar Card Customer Care Number

What is the Aadhaar card customer care number?

The aadhaar customer service number is 1800 300 1947 or simply 1947. It is a tollfree number operating 24/7 x 365 days of the year.

How do I file a complaint regarding Aadhaar Card generation?

You can file a complaint by visiting the UIDAI’s website and filling the grievance redressal form. You can also write to help@uidai.gov.in or contact any of their regional offices.

How can I make an enquiry regarding Aadhaar card?

In order to enquire about any information about your aadhaar card, you can simply contact the helpline number 1947 from your mobile number registered with aadhaar.

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