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Max Life Insurance

A financially sound company with a proven track record over the last 15 years, Max Life Insurance offers outstanding investment expertise. Max Life Insurance, one of the top ranking life insurers, is a joint venture between Max India Ltd. and Mitsui Sumitomo Insurance Co. Ltd. Max Financial Services Ltd is part of the Max Group, which is a leading Indian multi-business corporation, while Mitsui Sumitomo Insurance is a member of MS&AD Insurance Group, which is amongst the leading general insurers in the world. Max Life Insurance offers comprehensive long term savings, protection and retirement solutions through its high quality agency distribution and multi-channel distribution partners.

Max Life Products are available across 1453 locations ensuring ease of reach anywhere across the country

The company’s vision is 'To be the most admired life insurance company by securing the financial future for their customers'. The company has a good customer-centric approach focused on advice-based sales and quality service. In the financial year 2017-18, Max Life recorded a sum assured of Rs. 5,11,541 crore and Asset Under Management of Rs. 52,237 crore as on 31st March 2018.

Interesting facts about the company

  • Max life started its operations in the year 2000 with its Headquarters is in Delhi
  • The company has assets of Rs. 44,716 crore
  • It has a vast network of 210 Offices in 143 cities
  • The company boasts an employee force of more than 9000 and its huge advisor base of almost 50,000.
  • The Claim Settlement Ratio of Max Life Insurance for F.Y 2017-18 is 98.26%.

Benefits of Max life Insurance Company

  • Variety in Plans – Max Life Insurance company offer good variety in life insurance plans to suite different requirements of their customers.

  • Tax savings - Life insurance premiums (up to Rs. 150,000 per annum) are tax exempt under the Section 80C of the Income Tax Act, 1961. In addition, Section 10 (10D) offers total exemption of claim amount or bonus.

  • Extensive coverage for low cost - Plans offers extensive coverage to insured for low premiums.

Types of Max Life Insurance Plans

Note: All information regarding product benefits & features have been sourced from the official website of Max Life Insurance.

Claims Process of Max Life insurance

The company has the following channels for their customers for claim reporting.

  1. Nearest Max Life Insurance Company Office (details of the nearest branch can also be looked up on the website)
  2. Personal Agent Advisor if available
  3. Email -
  4. Write to the Claims Department on the below address
  5. Max Life Insurance Operations Centre

Along with the dully filled claim form the following documents needs to be submitted:

Mandatory documents required

  • Original policy documents
  • Original/attested copy of death certificate issued by local municipal authority
  • Death claim application form (Form A)
  • NEFT mandate form attested by bank authorities along with a cancelled cheque or bank account passbook
  • Nominee's photo identity proof such as copy of Passport, PAN card, Voter identity card, Aadhar (UID) card, etc.

Additional documents required on basis of cause of death

  • Medical/Natural death:
  • Attending physician's statement (Form 'C')
  • Medical records (admission notes, discharge/death summary, test reports, etc.)
  • Accidental/Unnatural death:
  • Copy of the First Information Report (FIR) or Panchanama/Police complaint
  • Copy of Post Mortem report (PMR)/Autopsy and Viscera report
  • Copy of the Final Police Investigation report (FPIR)/Charge sheet

Claims Department

Max Life Insurance Company Operations center, - 2nd floor 90A, Sector 18, Udyog Vihar, Gurgaon-122015, India

Telephone - Toll Free: 1800 200 5577

  • All claims need to be submitted with appropriate claim forms. Life, Group, Cancer claims have different forms. These forms can be downloaded directly from Max Life Insurance company website’s claim section or can be taken from nearest Max Life Insurance company branch

  • After filling the forms and attaching necessary documents (documents list can be taken from the company website or nearest Max Life Insurance branch), it needs to be submitted to the nearest Max Life Insurance branch.

  • All valid claims need to be settled within 30 days after receiving the all correct documents as per the guidelines provided by IRDA. However, Max Life Insurance have their own benchmark to settle the claim within 10 days.

  • Claim amount will be dispatched as per the option chosen at the time of submitting the claim documents. However, electronic transfer is recommended for fast and hassle free experience.

Review of Max Life Insurance

Max Life Insurance offers comprehensive life insurance and retirement solutions for long-term savings and protection both traditional and unit linked insurance plans. Max Life Insurance plans have organized their plans well for their customers. The plans have good inbuilt benefits and option of valuable add-ons available. Max Life has positioned itself on the quality platform and has maintained strong presence in the Indian market. In the financial year 2014-15, Max Life Insurance ranked fourth among private life insurers with a market share of 9.7%. The Company has been one of the fastest growing life insurance companies. The Company's solvency margin of 425% is than 2.8 times the mandatory 150% is indicative of its financial strength and stability. As on 31st March 2015, Max Life Insurance had assets under management of Rs. 31,220 crore. With such a strong product and business portfolio, Max Life Insurance Plans cannot be ignored while taking a decision on buying a life insurance product.

Company Address

For Life, Health & Group Claims Max Life Insurance Company Operations Center - 2nd Floor 90A, Sector 18, Udyog Vihar Gurugram-122001, India

Contact Information

Customer Service: 1800 200 5577

Online term plan queries: 1800 200 3383

NRI HELPDESK: 91-124-3812932

NRI Helpdesk Email:



For individuals:

For groups:

FAQs on Max Life Insurance

How to check Max life Insurance Policy Status?

If you are a registered policyholder, you can simply log in with your registered user ID and Password at the company’s website and check the status online.

How to pay Max Life Insurance Premium?

You can pay the premium for your Max Life Insurance Policy via ECS, which is available across all modes, i.e., monthly, quarterly, half-yearly or annually OR through drop boxes at various locations in your city OR through IVR - call helpline number 1860 120 5577 OR online banking.

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4.5 (21 votes)