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Activate UAN & Change Mobile Number on EPFO Website

The UAN is a unique number assigned to every EPFO member who contributes to the Employees’ Provident Fund (EPF) scheme. The UAN remains the same even when employees change organizations. The website has digitalized the services offered by EPF, making it hassle-free and seamless for employees and employers to use these services within a few clicks.

Some of these services are - withdrawal of EPF amount, update KYC (Know Your Customer) details, online transfer between EPF accounts, track claim status, check EPF balance, receive notifications, etc.

All that the employees need to do is register themselves with their mobile number on the EPF portal.

Steps to Change Mobile Number on EPF Portal

Communication of information from the EPFO is conveyed through an SMS. Hence, a change in mobile number has to be updated on the EPFO website, so that the employee continues to receive all further communication. Below are the steps for changing mobile number through the EPFO website:

  • Visit the EPFO official website
  • Click on the ‘Our Services’ tab and then click on the ‘For Employees’ option from the dropdown list to be directed to another page
  • Next, select the ‘Member UAN/Online Service (OCS/OTCP)’ link that will appear under the ‘Services’ menu
  • Enter UAN number, password and captcha code that appears on the screen
  • Click on ‘Sign In’ option
  • Select the ‘Contact Details’ option from the dropdown list under the ‘Manage’ tab
  • Select the ‘Change Mobile No.’ button
  • Enter the new mobile number twice in boxes provided and click on ‘Get Authorization Pin’
  • An OTP will be generated and sent to the new mobile number. Enter this OTP and then select the ‘Submit’ button to get the new number updated on the EPFO website

Steps to Change Mobile Number on EPFO website in Case of Forgotten Password

In case you have forgotten your password, you can change your mobile number in the EPFO portal by following these steps:

  • Go to the login page on the EPFO official website
  • Select the ‘Forgot Password’ link to be redirected to another page
  • Enter the UAN number and captcha as it appears on the screen and then click on the ‘Submit’ button
  • You will be redirected to another page where you will be asked – ‘Do you wish to send the OTP on the above mobile number?’ to which you need to select the ‘No’ option
  • Enter personal details like name, gender and date of birth
  • Enter either PAN number or Aadhaar number
  • Enter the new mobile number and select the ‘Get OTP’ option
  • Enter the OTP and select the ‘Verify’ option to verify the authenticity of your identity
  • You can now opt for a new password and then select the ‘Submit’ button
  • The mobile number and password will be updated on the EPFO website

FAQs on Change Mobile Number on EPFO Website

How can I register my mobile number with my UAN number?

Below are the steps for registering mobile number with UAN number:

  • Go to the EPFO official portal
  • Select the ‘Activate UAN’ option
  • Enter UAN number, name, date of birth, mobile number and email id
  • Next, select ‘Get Authorization Pin’ option
  • An OTP will be generated and sent to your mobile number
  • Enter the OTP to complete the registration process for your UAN and mobile number

How can I change my mobile number in EPF without password?

Below is the process for changing your mobile number when you have forgotten your password registered on the EPFO website:

  • Go to the login page on the EPFO official website
  • Select the ‘Forgot Password’ link
  • After you are redirected to another page, enter the UAN number and captcha as it appears on the screen and then click on the ‘Submit’ tab
  • You will be redirected to another page. Click on the ‘No’ option to answer this question – ‘Do you wish to send the OTP on the above mobile number?’
  • Enter personal details like name, gender and date of birth
  • Enter PAN number or Aadhaar number
  • Enter the new mobile number and select the ‘Get OTP’ option
  • Enter the OTP and select the ‘Verify’ option to verify your identity
  • You can now select a new password, as per your preference, and then click on the ‘Submit’ button
  • Your password will be updated on the EPF website and you can avail all its benefits

How can I update my EPF account?

Visit the EPFO official portal and follow the steps based on the information that you want to update.

How can I change my registered mobile number in EPF?

The following are the steps for changing mobile number via the EPFO website:

  • Visit the EPFO official website
  • Take the cursor on the ‘Our Services’ tab and click on the ‘For Employees’ option from the dropdown list to be directed to another page
  • Next, select the ‘Member UAN/Online Service (OCS/OTCP)’ link that will appear under the ‘Services’ menu
  • Enter UAN number, password and captcha code that appears on the screen
  • Click on ‘Sign In’ option
  • Select the ‘Contact Details’ option from the dropdown list under the ‘Manage’ tab
  • Select the ‘Change Mobile No.’ button
  • Enter the new mobile number twice in boxes provided and click on ‘Get Authorization Pin’
  • An OTP will be generated and sent to the new mobile number. Enter this OTP and then select the ‘Submit’ button to get the new number updated on the EPFO website.