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LIC of India

Life Insurance Corporation of India (LIC of India) is a leading life insurance company headquartered in Mumbai. LIC is the largest life insurance company in India with an asset value of over 2,529,390 crores. LIC of India was created on 1st September 1956 when the government of India passed the Life Insurance of India Act, nationalising the private insurance industry in India.

The company was established with the merger of over 245 insurance companies and provident societies. LIC offers an array of life insurance plans including a range of ULIPs, pension plans, child plans, term insurance and others. The company is well established in urban as well as rural areas of India and is well abiding by its motto- “Yogakshemam Vahamyaham”, which means “your welfare is our responsibility”. With the advent of technology, the LIC of India has established its brand’s presence online by selling an array of savings and investment products online.

As of today, LIC of India functions with a network of 1,537,064 Individual Agents, 342 Corporate Agents, 109 Referral Agents, 114 Brokers and 42 Banks. LIC has 2,048 fully computerized branch offices, 113 divisional offices, 1,381 satellite offices and over 8 zonal offices with the head office located in Mumbai. LIC was rated as the No. 6 Most Trusted Service Brand of India by the Economic Times Brand Equity Survey 2012. From the year 2006, LIC of India has been regularly winning the ‘Readers Digest Award’. Also, as per the Brand Trust Report, for 4 continuous years, LIC of India was reported to be India’s most trusted brand in the BFSI category.

The mission of the Life Insurance Corporation of India is to enhance the quality of living of the people by providing financial products and services that provide competitive returns.

LIC Of India - Objective of the Company

Being one of the oldest and largest government-owned life insurance companies, LIC of India continues to be the dominant life insurer even in the liberalized scenario of the Indian insurance sector. For over years now, the company is surpassing its own past records. Here are few objectives of the Life Insurance Corporation of India:

  • The primary objective of LIC of India is to spread the importance of life insurance widely in the rural areas and people belonging to socially and economically backward classes. The company functions with a view of providing such individuals with financial cover against death at a reasonable cost.

  • The company strives hard to meet various life insurance needs of the community depending on the changing social and economic environment.

  • The main focus of the Life Insurance Corporation of India is to safeguard the interests of the life insureds and act as a trustee in their individual and collective capacities.

  • Maximize the ability of savings by providing a diverse range of life insurance products to choose from.

  • LIC of India fully encourages the participation and involvement of its employees and LIC agents so they work towards attaining the objectives of the company.

LIC Online Services

Following are the online services provided by LIC of India-

Digitalization is no more a luxury, it has become a necessity. Having realized the wide potential of the digital platform to connect companies with their customers, a rapidly increasing number of businesses are integrating it into their processes. LIC too has digitalized its processes, creating an extensive online database for their customers. This has made LIC's products and services more accessible right at the fingertips of existing and prospective customers.

  • Online forms for the products and services from LIC of India
  • Registration for e-Services from LIC of India
  • Policy schedule
  • Status of policy
  • Status of claim
  • Status of loan
  • Status of accrued bonus
  • Revival quotation
  • Certificate of premium payment
  • Premium due calendar
  • Policy bond/Proposal form image
  • Claim history
  • Registration of grievances

Life Insurance Products offered by LIC of India

In India, LIC is synonymous with life insurance as the company is a pioneer in offering the best life insurance products that cater to every budget and preference. Regardless of which walk/stage of life an individual is in, LIC of India offers various life insurance plans at affordable premium rates. Being a government-owned Life Insurance Company, the plans offered by LIC are always in demand and cater to a versatile range of customers.

Here are various life insurance products offered by the Life Insurance Corporation.

How to file For a claim with LIC?

Death Claim

  • Certificate of Death
  • Proof of Age of the life assured
  • Deeds of assignment / reassignments (if needed)
  • Policy document
  • Any other document as per requirement of the insurer For early Death Claim, i.e. claim for death that has occurred within three years from the purchase of the policy, the required documents are:
  • Statement from the hospital in case the deceased policyholder had been admitted to a hospital
  • Certificate of medical attendant of the deceased giving details of his/her last illness
  • Certificate of cremation or burial is to be submitted by an individual who is known to the deceased and was present at the cremation of the body of the deceased

Maturity Claim

  • Duly filled maturity claim form
  • Original policy document from LIC of India or Indemnity Bond as a substitute of original policy document
  • KYC (In case of any change in address)
  • Cancelled cheque/copy of the Passbook of the bank where you prefer receiving the maturity claim.
  • In case the documents are submitted by an individual other than the policyholder, his/her Proof of Identity will have to be submitted along with authority letter.
  • If the policy was taken under Married Women Property Act, the form must be signed by the Appointed trustee. After the documents have been submitted, LIC of India will verify their authenticity and may request for further documents, if necessary. The pre-decided sum assured will be transferred to the preferred bank account to settle the claim.

Claim Settlement Ratio of LIC Life Insurance

As per 2017–18 IRDAI data, the claim settlement ratio of LIC Life Insurance is 98.04%.

Documents Required to Purchase a Policy from LIC of India

Following documents are required to purchase a policy from LIC of India-

  • Proof of Age: Aadhaar Card, PAN Card, Passport, Driving License, School Certificate, etc.
  • Proof of Residence: Passport, PAN Card, Aadhaar Card, Voter ID, Driving License, Electricity Bill, Water Bill, Telephone Bill, Credit Card Bill, bank Passbook, rent agreement, etc.)
  • Photo ID Proof: Documents with applicant’s photographs like Aadhaar Card, PAN Card, Passport, Driving License, Voter ID, Bank Passbook and Ration Card, etc.
  • Proof of Income (when total premium exceeds Rs. 1 lakh): Salary slip, Form 16, Income Tax Returns (ITR), Pension Passbook, etc.
  • Self-attested photograph

How to pay LIC Premium?

One can pay life insurance corporation (LIC) premium online or offline.

How to pay LIC of India Premium offline?

You can pay premium for LIC policy offline at the cash counter in the below ways:

  • Premium of your LIC policy can be paid offline at the cash counter at any LIC branch office.

  • Premium can be paid in cash, cheque or demand draft

How to pay LIC of India Premium Online?

LIC of India has now digitalized the whole set up. Being one of the most trusted and oldest insurance companies in India, millions of people have invested their money to purchase life plans form the Life Insurance Corporation. To provide top-notch services to its large customer base, LIC of India has now started LIC e-services. The e-service portal lets you pay LIC of India payment online and also avail other services.

A life insurance corporation policyholder can LIC premium through their official website-

The premium can be paid directly without logging in or can be paid through the LIC of India customer login i.e. e-services portal.

To pay directly without LIC of India login

  • Select renewal premium/revival
  • Click on proceed
  • Enter your policy number, date of birth, mobile number, premium amount and email ID.
  • The policyholder can then proceed with making the payment.
  • The payment can be made via net banking, Debit Card (VISA, Master and Rupay), Credit Card (VISA, Master and Amex), BHIM or UPI.
  • On making the payment, a receipt would be mailed to your e-mail ID.

To pay through customer portal of LIC of India

You will be directed to

  • Select role
  • Enter your LIC policy login i.e. valid user ID/ mobile or email ID
  • Password
  • And the date of birth
  • Proceed ahead to make the payment.

To make the payment through customer portal, you will have to create an LIC login by registering for the e-services.

LIC registration for e-services

Registration of e-services for registered LIC portal user

  • Click on e-services using your LIC of India login ID and password
  • Fill the form to register for the LIC e-services
  • Take a print out of the form, sign it and upload the scanned image of the form
  • Upload scanned copies of your PAN and Aadhar card. The size of the file should be not less than 100KB and should be in .bmp, .png, .jpg, .jpeg, .gif, .tiff format.
  • On verification of the form and documents submitted, an acknowledgement email and SMS are sent to the policyholder.

The above process can be followed by customers who are registered on the LIC portal.

LIC registration process for non-registered customers on the LIC portal.

To create LIC login and become a registered user, follow the below steps.

  • Visit
  • Click on the ‘new tab user’
  • Select user-ID and password by providing all the required information.
  • Then follow the above process for registering your LIC login for the LIC e-services.

Few of the other online services that can be availed online through LIC of India portal are:

  • Policy schedule
  • Policy status
  • Bonus status
  • Loan status
  • Claims status
  • Revival Quotation
  • Premium due calendar
  • Premium paid certificate
  • Claim history
  • Policy Bond/Proposal form image
  • Grievance registration
  • Process of various services and online forms
  • Locators

How to know LIC of India policy status?

To know the LIC of India policy status, a customer has to go through the below registration procedure.

LIC registration process for knowing the LIC of India policy status

A policyholder can complete the LIC registration process by selecting username and password of their choice.

  • The username of the LIC login can be alpha, numeric, with characters dot and underscore.
  • The password must of 8 to 30 characters.
  • The information marked in (*) is mandatory field and cannot be left blank.
  • The pin-code cannot be more than 6-digits.
  • The e-mail id entered should be valid
  • The user-id chosen should be unique.
  • The password should be unique and be kept confidential.

An email would be sent to the policyholder conforming successful registration.

Enrolment of LIC of India policy

On completing the LIC registration process, you will be asked the question, "Do you have any LIC policies?". On clicking yes, you will be presented with an enrolment form in which you will be required to enter your policy number, premium and name of Life Assured.

  • Take a print out of the form, sign and submit it to the nearest LIC branch.
  • You can also take a print out later by again logging into your LIC account online.
  • Based on your user-ID you will receive an acknowledgement.
  • On verification, your enrolment request would be approved. Enrolment for the LIC of India policy is necessary to avail all the e-services provided by the life insurer.
  • You may enrol for the LIC policy for which you are the life assured or proposer.
  • Add your LIC of India Policy
  • Only on successful registration, the policy can be successfully added online.

On registration, the policyholder can provide the policy number and the premium amount. An email would be then sent to the policyholder. On discovery of any errors, a reminder mail would be sent to the policyholder. If the policy information provided by the policyholder is error-free then the LIC policy status will be displayed online. If the policy number is not corrected within five days then the policy number would be deleted and a reminder mail sent to them. Ideally, the LIC of India policy number should be between 6-9 numbers only.

LIC of India policy status

On successful registration, the customer can access LIC of India status and start using other services.

This process can be completed by doing the following:

Visit LIC of India website

To check LIC of India policy status without registration, you can simply send an SMS to 56767877

  • Type of Enquiry SMS code
    • For instalment premium: ASKLIC PREMIUM
    • For revival amount: ASKLIC REVIVAL
    • To know bonus additions: ASKLIC BONUS
    • To know the amount of loan available: ASKLIC LOAN
    • For nomination details: ASKLIC NOM

Procedure to check LIC of India Policy Status by Calling Customer Care

LIC of India provides 24*7 customer care service that enables you to obtain your LIC policy status by just making a quick call on the below helpline numbers.

Helpline number for MTNL and BSNL users 12151

For calls from all other landline and mobile Dial city code followed by 12151

Lic of India FAQs


What are the work timings of LIC of India office?

LIC of India office is open for customers on the below days and timings: Monday to Friday: 10.30 a.m. to 05.30 p.m. Saturday: 10.30 a.m. to 01.00 p.m.

How to login to LIC of India agent portal?

You can log in to LIC of India agent portal through Life Insurance Corporation’s official website-

How can I become a life insurance Corporation’s agent?

To become LIC of India’s agent, you can fill the agent form at the nearest LIC office along with all the required documents.

Can I buy LIC of India policy online?

Yes, you can buy LIC of India policy online through their official website-

Can I download Life Insurance Corporation’s claim forms online?

Yes, you can download LIC of India’s claim forms online here.

Does the LIC of India have an app?

Yes, LIC of India does have an app-My LIC, available for Android and iOS users.

Can NRI buy LIC of India policy?

Yes, NRIs and persons of Indian origin who are residents abroad can buy life insurance plan by LIC.

What is LIC login process in case of forgotten password?

To retrieve your LIC login password, do the following:

  • Visit
  • Click on customer portal
  • You will be directed to
  • Click on the registered user
  • You will be directed to
  • Below the ‘sign in’ tab you will see the forget password option
  • Click on forgot password
  • You will then have to enter your user ID
  • Date of birth and the captcha
  • On doing this, you can successfully able to set a new password.

What is LIC login process in case of forgotten user ID?

To retrieve your LIC user ID, follow the below steps:

  • Visit
  • Click on customer portal
  • You will be directed to
  • Click on registered user
  • You will be directed to
  • Below the ‘sign in’ tab you will see the forget password option
  • Click on forgot user ID
  • You will then have to enter your policy number, instalment premium, date of birth and captcha
  • On doing this, you can successfully able to retrieve your forgotten LIC user ID.

What is life insurance corporation’s renewal process?

You can renew your LIC of India policy online or offline by opting for the below process.

Online process to renew your LIC policy

  • Visit the website
  • Click on customer portal
  • Register for LIC e-services, if you haven’t
  • If you have registered for LIC e-services, click on registered user
  • Login to your LIC online account
  • Choose the policy you want to renew
  • Pay the premium
  • Take a print out of the premium deposit

Offline process to renew your LIC of India policy

You can visit your nearest Life Insurance Corporation branch and pay via cash/cheque.

Can I visit the branch personally to know my LIC policy status?

Yes, you can visit the branch personally to know the status of your LIC policy.

What is sum assured in LIC?

Sum assured in LIC is defined as the guaranteed amount payable to the nominee or the policyholder who will receive it as death or maturity benefit. Usually, sum assured is the highest of the basic sum assured or 10 times of the annualised premium or 105% of the total premiums paid till date.

What is the age limit for LIC policy?

The age limit for life insurance plan by LIC varies depending on the different life plans offered by the company.

Is LIC maturity amount taxable for NRI?

No, the LIC maturity amount may not be taxable for an NRI. However, you can confirm the same as per the terms and conditions of the plan opted and the same has to be consulted with your tax advisor.

Is LIC premium taxable?

No, the LIC of India premium paid for your life insurance policy is not taxable as per section 80C of the Income Tax Act, 1961.

Is LIC bonus tax-free?

Yes, LIC bonus is exempted under section 10(10D) of the Income Tax Act, 1961.

Can we pay LIC premium before the due date?

Yes, you can pay the premium for your LIC of India policy before the due date. However, only premium due in the same financial year can be paid in advance and 3 months advance payment can be made for premium falling in the next financial year.

What is the grace period for LIC premium payment?

The grace period of Life Insurance Corporation premium payment is different depending on the premium paying mode. A grace period of 30 days is given for payment made on a quarterly, half-yearly or yearly basis. For payment made on a monthly basis, a grace period of 15 days is given.

How can I check my LIC policy premium?

You can check LIC of India policy premium online through LIC e-services portal or can simply send an SMS to 56767877. Just type ASKLICPremium and send to 56767877 in the SMS and you will get an instant information about it.

Can LIC loan EMI be paid online?

Yes, you can pay the EMI of your loan taken from LIC of India online through their e-services portal.

How much loan can I get from Life Insurance Corporation of India?

You can avail loan from LIC only till a maximum of 80% to 90% of the surrender value depending upon the plan chosen. Surrender value is achieved only after full payment of premium is made for 2 to 3 years

What is the interest rate in LIC policy loan?

The interest rate for LIC of India’s policy loan is around 9.5% - 10% per annum.

How can I close my LIC policy?

You can cancel i.e. surrender your LIC of India policy only after paying the premium for a minimum of 2 - 3 years.

What are the riders that I can buy with my LIC of India policy?

The riders that you can buy with your Life Insurance Corporation policy are:

  • LIC’s linked accidental death benefit rider
  • LIC’s accidental death and disability benefit rider
  • LIC’s accident benefit rider
  • LIC’s new critical illness benefit rider
  • LIC’s new term assurance rider

What is the cancellation process for a policy from LIC of India?

A policy from LIC of India can be cancelled during the Free look Period of 15 days from the day of purchase of the policy. In case a policyholder returns the policy during the Free look Period, LIC of India will return the premium amount paid till date, after the deduction of applicable charges towards life cover and taxes.

Policies from LIC of India cannot be cancelled after the lapse of the Free look period.

How can I check LIC of India policy status?

You can follow these simple steps to check your LIC OF India policy status:

  • For LIC of India policyholders who are yet to register their policy, they can fill up the online Registration Form and then select a User ID and Password as per your preference.
  • Login to the LIC of India official website using the registered User ID and Password.
  • Click on the ‘Customer Services’ option on the Home Page of LIC of India, and click on the ‘Policy Status’ option from the dropdown list.
  • You will be redirected to another page where you will be able to view information regarding your policy status.