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Universal Sompo Two-Wheeler Insurance

Universal Sompo General Insurance Co. Ltd is a public private sector company, which is a joint venture between Allahabad Bank, Indian Overseas Bank, Karnataka Bank in India and Sompo Japan Insurance Inc. from Tokyo Japan.

Universal Sompo has 99% claim settlement ratio.

With a mission to provide world class services, Universal Sompo offers number of add-on covers for two-wheelers. Moreover, Universal Sompo offers long-term policy to cover your two-wheeler.

Key Features of Universal Sompo Two-Wheeler Insurance

  • Instant policy – Hassle-free instant paperless renewal
  • Claim settlement - Quick and hassle free claim settlement
  • Long-term policy - Offers long-term policy

Key Benefits of Universal Sompo Two-Wheeler Insurance

  • Cashless Garage Network - Cashless garage services
  • Special Add-on covers – Nil Depreciation, Return to Invoice, etc

Universal Sompo Private Two-Wheeler Insurance Coverage

Universal Sompo Private Bike Insurance Policy can be tailor-made for any private vehicle to get insurance. This policy by Universal Sompo Motor Insurance for two wheeler covers Own Damage bike insurance and also, Third-party liability insurance, which helps bike owners at the time when needed – in case of any accident or mishaps.

Types of coverage

Own Damage: This policy cover any damage or loss to the owner’s bike due to any of the following things:

  • Accident Fire
  • Lightening
  • Self-Ignition
  • Explosion
  • Theft, Riots & Strikes and / or Malicious Acts and Terrorism
  • Earthquake, Flood Cyclone
  • Inundation Transit by Rail, Road, Air & Elevator

Third Party or Liability: This policy is mandatory by the Motor Vehicle Act 1988, it is provided by Universal Sompo Private Bike Insurance Policy which covers any injuries or property damages to the third party.

Personal Accident cover for owner/driver of the bike: Death benefit of Rs.1 lakh for the owner/driver in case of accidental death.

Add-on features of Universal Sompo Two-Wheeler Insurance

  • Nil Depreciation cover: Covers the cost of depreciable parts such as rubber, metal, plastic, nylon, etc at the time of claims.
  • Return to Invoice/ Manufacturer's Selling Price / On Road Price: In case of a Total Loss or Constructive Total Loss Universal Sompo will reimburse the invoice price including the Road Tax Registration charges.
  • Daily Cash Allowance: if your insured two-wheeler is in authorized garage due to the accidental repairs (for more than 3days), the company will pay you the daily allowance as a compensation.
  • Loss of Driving License: A compensation of upto Rs. 500 if the owner of the insured vehicle losses Original Driving License or Original Registration Certificate to obtain the duplicate copy.
  • Additional Accidental Injury Compensation (Owner): In addition to the compulsory Personal Accident Cover of 1 Lac, you can extend upto 8 Lac in a slab of 1 Lac in case of a injury leading to Death or Permanent Total Disability, due to the accident while driving the insured vehicle.
  • Wider PA Benefit (Owner): To extend the Persoanal Accident Cover upto the Sum Insured of 5 Lacs.
  • Accidental Hospitalization cover for Family: Universal Sompo will reimburse the cost of the hospitalization expenses incurred to the owner of the insured vehicle in case of accidental injury cause while traveling in the insured vehicle, for all the named family members upto 5 Lacs.
  • Hospital Daily Cash: In case of hospitalization due accident while traveling in the insured vehicle, the company will pay maximum Rs. 2000 per dayfor maximum 30 days.
  • Additional Accidental Injury Compensation (Family): To extend the Personal Accident Cover upto the Sum Insured of 5 Lacs, for named family members.
  • Driving - Train Protect (Cover for Child parts of Engine, Differential and Gear Box): Any consequential losses or damage to the parts of the engine or gear box due to the water ingression or leakage of oil will be covered (but not due to the accidental means). Only one claim will be entrained.
  • Cost of Consumables: Under this cover the cost of the consumables, such as nuts, bolts, washers, battery water, gaskets, grease, etc. is covered at the time of claim.
  • Road side Assistance for Two Wheelers: You get 24*7 road side assistance along with various facility like towing, repair on the spot, repairing puncture, emergency fuel delivery, etc.
  • Engine Protector: Any consequential losses or damage to the parts of the engine or gear box due to the water ingression or leakage of oil will be covered due to the accidental means.
  • NCB Protector: To retain the No Claim Bonus even after lodging a claim, so that you can avail discount on the next year’s premium, pertaining to the maximum of 2 claims made in a policy period.

Discounts offered by Universal Sompo Two-Wheeler Insurance

Universal Sompo General Insurance offers many attractive discounts that the policyholder can avail.

  • No-Claim Bonus: The no-claim bonus is a discount offered on the next year’s premium. If you make no claims throughout the year, you are benefited with the huge discount on the next year’s premium. If for the first year you made no claims you are offered with 20% discount on the second year premium and so on. It keeps on increasing. The following table will provide the details.
No. Of YearsDiscount
One claim-free year20%
Two consecutive claim-free years25%
Three consecutive claim-free years35%
Four consecutive claim-free years45%
Five consecutive claim-free years50%
  • Voluntary discounts: This discount is offered if you decide to pay the minimum amount of money at the time of claim. If you don’t make any claims you still get discount and neither the minimum amount you agreed to pay at time of claim.

Universal Sompo Two Wheeler Insurance also offers a discount:

  1. Discount for opting higher voluntary excess
  2. Concession for specially designed/modified vehicle for blind, handicapped and mentally challenged persons
  3. Depreciation, for the parts needing replacement in the accident is defined
  4. If you install an ARAI anti-theft device

Exclusions of Universal Sompo Two-Wheeler Insurance

  • Any accidents outside the Geographical Area
  • Consequential loss, normal wear and tear
  • Driving without valid license for the class of vehicle. Driving under the influence of liquor/drugs
  • Vehicle not being used as per "Limitation as to use" defined in the Policy

Claim Process - Universal Sompo Two-Wheeler Insurance

Contact Details:
Website: www.universalsompo.com
Email: contactclaims@universalsompo.com
Toll-Free Number: 1800 22 4030, 1800 200 4030,
Other Contact Numbers: 022 - 27 63 9800, 022 - 39133700


Required steps and supporting documents:

a) In case of Accident

  • Immediately contact Universal Sompo on their toll-free number 1-800-22-4030
  • Lodge a claim with duly signed Claim Form
  • Copy of Driving License, RC book, Policy document
  • FIR, if required (Kindly note down, contact details of people and vehicle number involved in accident)
  • Original Repair Estimate Bill
  • In case of cashless service, only Invoice receipt
  • In case of reimbursement provide estimate bill, original invoice and payment receipt
  • Form 35 & original NOC from financer in case of total loss where payment is made to insured

b) In case of Theft

  • Immediately contact Universal Sompo on their toll-free number 1-800-22-4030
  • Lodge the claim with duly signed claim form
  • Original keys with Copy of Driving License, RC book, Policy document
  • Police FIR copy
  • Duly signed Form 26, 28, 29, 30 and Form 35.
  • Final confirmation with “No Trace Report” of the insured vehicle from the police

c) In case of Third Party Claims

  • Immediately contact Universal Sompo on their toll-free number 1-800-22-4030
  • Lodge the claim with duly signed claim form
  • Police FIR copy
  • Copy of Driving License, Policy and vehicle’s RC book

Step-wise guide to claim:

  1. The first things to make a claim is to call on Universal Sompo General Insurance’s Toll-Free Helpline number - 1-800-22-4030

  2. Take appointment with the surveyor and take your vehicle to any of Universal Sompo General Insurance authorized network garages for repair, for cashless service. Submit the require documents to the surveyor

  3. Company confirms liability

  4. If possible, opt for cashless facility, the company will settle the repair bills directly with the garage up to the amount payable

  5. But in case you do not opt for cashless facility, you have to pay for the repair charges and then submit the bills with claim form to the surveyor/company for settlement

  6. Vehicle Delivery

Review - Universal Sompo Two-Wheeler Insurance

Universal Sompo offers 24/7 claims assistance with the most convenient and hassle free processing. Tailor-made plans aimed to suit individual requirements and provide the most comprehensive coverage at crucial times. With so many add-ons to add to your insurance policy, Universal Sompo can be your sure-shot way to deal with any accidents/damages related to your bike’.

FAQs on Universal Sompo Two Wheeler Insurance

What does my Universal Sompo Two Wheeler Insurance doesn’t cover?

Even if you buy an add-on cover for your Universal Sompo Two-wheeler insurance, the below exclusions are not covered:

  • If you ride your bike without a valid driving license.
  • If you ride your bike under the influence of alcohol, drugs, narcotic substances etc.
  • If your bike is damaged because of oil leakage, Universal sompo wouldn’t settle your claim
  • If your bike meets with an accident outside the geographical regions
  • If your bike suffers a consequential loss or damage due to normal wear and tear
  • If you do not ride your bike as per, “Limitation as to use” as mentioned in your Universal Sompo two-wheeler insurance policy document.

How can I save on my Universal Sompo two-wheeler insurance premium?

The below factors influence your premium for your two-wheeler insurance:

  • Engine capacity: The cubic capacity of your two-wheeler would increase or decrease the premium. Higher the engine capacity, higher would be the premium.
  • Bike make model: Your premium would raise if you use a high-end bike. So, people who use the sports bike like the Ninja, the Honda CBR etc. watch out the premiums.
  • Manufacturing year: Depreciation increases with the increasing age of your bike. The IDV therefore falls down with the increasing age of your two-wheeler.
  • NCB: Your insurer rewards you with No claim bonus (NCB) for being a good driver throughout the year. This reward starts from 20% in the first claim-free year and reaches up to 50% for the next 5 years. So, these discounts would definitely help you save a lot on your Universal Sompo two-wheeler insurance premium.
  • Geographic location: If you stay in an area with a higher density of traffic, you are more to accidents. Which is why, your premiums too tend to increase.
  • Discounts: If you are a member of the AAI Automobile Association of India, you would be eligible for a discount of 2.5% on the own damage premium. Also, if you fit anti-theft devices in your two-wheeler approved by the ARAI, you would be eligible for a 2.5% discount again!

What documents are required to settle the theft claims?

The below documents are required for settling a theft claim:

  • Claim form filled and signed completely by the insured
  • RC copy
  • Original keys of the two-wheeler
  • Original driving license and self-attested copies
  • Original Universal Sompo two-wheeler insurance policy
  • FIR copy
  • RTO transfer papers
  • Final report from the police

Can I cancel my Universal Sompo Two-wheeler insurance plan anytime?

Yes, you can cancel your Universal Sompo Two-wheeler insurance plan anytime whenever you wish. But, you cannot raise a claim within 30 days before the two-wheeler insurance expiry date. In this case, you won’t be eligible to raise a refund too. Besides, you might end up paying a nominal cancellation fee too in case you wish to cancel your two-wheeler insurance plan.

What if I feel like discontinuing my two-wheeler insurance with Universal Sompo?

You can certainly discontinue your two-wheeler insurance plan with Universal Sompo. All you need to do is, inform Universal Sompo within 45 days before your renewal date. You can certainly port your policy to another insurance company.

Universal Sompo Two-Wheeler Insurance