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How To Check Tata Aig General Insurance Claim Status

Karan Sharma Karan Sharma 26 December 2019

For an existing policyholder, you can make as well as track a claim from the official website of TATA AIG General Insurance.

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Established on January 22, 2001, TATA AIG General Insurance Company Limited is a joint venture between Tata Group and the American International Group (AIG). While Tata Group is one of the largest conglomerates in India, AIG is an international insurance company. It has a presence in more than 100 countries worldwide.

You can track your claim status with the following steps:

  • Visit the official website and click on ‘Claim’ tab
  • Select the ‘Track/Submit’ option
  • Enter your policy number and claim registration number
  • Click on ‘submit’ and post submission, your claim details will be displayed

Documents Required for Claims Process

The documents required for the claims process might differ based on the type of insurance. Here’s detailing each of them -

Motor Insurance

  • Registration Certificate
  • PUC Certificate
  • Insurance Certificate
  • Driving License

In case of an accident, file a First Information Report with the Police and attend to the injured parties. Then, immediately contact Tata AIG General Insurance customer service TOLL FREE helpline on 1-800-11-9966 in the event of any claim.

Health Insurance

  • Contact details
  • Policy Number
  • Name of Injured person
  • Designation and grade of the person and since when he is covered under the policy
  • Date & Time of Loss
  • Location of accident
  • Nature of accident
  • Nature of injury
  • Place & contact details where insured person may be visited (home/hospital)

Hospital Cash / Medical Benefit Claims

  • Claim Form
  • Attending Doctor's report
  • Hospital discharge card/ proof of hospitalization with details of treatment
  • Bills with prescriptions
  • Pathological Reports/ X-rays, X-ray Reports

Weekly Benefit Claims

  • Claim form
  • Attending Doctor's Report
  • Disability Certificate from the Doctor, if any
  • Investigation /Lab reports (x-rays & reports etc.)
  • Original Admission/discharge card, if hospitalized
  • Employers Leave Certificate, with grade/designation
  • Details of salary-Latest Salary Certificate

Death Claims

  • Claim form
  • Attending Doctor's report
  • Original Death Certificate
  • Original / Attested Post Mortem / Coroner's report
  • Attested copy of FIR / Panchanama
  • Police Inquest report, where applicable


Checking your claim status online is extremely easy and convenient. You can simply visit the official website Tata AIG and track the claim status. You can do this from the comfort of your home or office as the service is available 24/7.

Karan Sharma
Written by Karan Sharma
Content Specialist and Strategist, foolishly creative and always ready for a game of 'Call of Duty'.