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icon Car Insurance icon Companies icon National Car Insurance

National Car Insurance

National Insurance Company Limited is India’s oldest public sector general insurance company, established in 1906 in Kolkata and wholly owned by the Government of India. Registered with the Insurance Regulatory and Development Authority of India (IRDAI Reg. No. 58), the insurer offers a wide range of general insurance products, with car insurance being one of its core and most trusted offerings. With a legacy rooted in nationalisation (1972) and decades of experience, National Insurance is known for strong claim credibility, extensive reach, and government-backed reliability in motor insurance.

National Car Insurance

National Car Insurance Policy Highlights

Below are the major policy highlights, coverage details, and add-ons available with National Car Insurance.

Features Details / Specification
Third-Party Liability Coverage Covers legal liability for bodily injury/death and property damage to third parties (as per IRDAI norms)
Own Damage Coverage Yes – Covers loss or damage to your car due to accident, fire, theft, natural/manmade calamities
Zero Depreciation Claims (No Dep) 2 claims per policy year available with applicable add-on
Unlimited Claims Unlimited non-zero dep claims allowed under policy
Network Garages (Cashless Claims) 3,100+ authorised garages across India
Personal Accident Cover (Owner-Driver) Up to ₹15 Lakh (as part of package/standalone OD policy)
No Claim Bonus (NCB) Yes — discount on premium for claim-free years (accrual up to a limit)
Towing Charges Covered in the package policy for accident recovery
In-Transit Damage Cover Covered (vehicle damage in transit by air/rail/water)
Add-Ons Available Nil Depreciation, Engine Protect, Invoice Protect, NCB Protect, Lock & Key Protect, etc.
Policy Types Offered Third-party only, Standalone Own Damage, Annual Package, 3-year package options
Optional Enhancements Return to Invoice, Engine Protection, Personal Possessions Cover

National Car Insurance Plans

National Insurance Company Limited offers three primary car insurance plans for private vehicles, designed to meet different protection needs:

1. Annual Third Party Liability Policy

This plan safeguards the policyholder against legal liabilities arising from third-party claims. It covers compensation for bodily injury or death of a third party without any upper limit, and third-party property damage up to ₹7.5 lakh. However, it does not cover damage to the insured car.

2. Standalone Private Car Own Damage Policy

This policy protects the insured car against its own damages and is purchased along with an active third-party policy. It covers losses due to accidents, fire, theft, natural calamities, riots, and other unforeseen events, ensuring financial protection for vehicle repairs or replacement.

3. Annual Package (Comprehensive) Car Insurance Policy

The Annual Package Policy offers end-to-end protection by combining third-party liability cover and own damage cover in a single plan. It insures the car against accidents, theft, fire, natural and man-made disasters, and also includes personal accident cover for the owner-driver. The policy can be further customised with optional add-on covers by paying an additional premium.

Reasons for Purchasing National Car Insurance Policy

Reasons why you should opt for National Car Insurance Policy are:

  • A Legacy That Inspires Confidence

  • With a history spanning over a century, NICL brings great experience in general insurance. This long-standing presence reflects financial stability, trusted claims handling, and reliability built across generations of policyholders.

  • Wide-Ranging & Flexible Insurance Solutions

  • NICL offers a diverse portfolio of motor insurance products, designed to suit different customer needs. From basic liability cover to comprehensive plans with add-ons, policies can be tailored for practical, real-world usage.

  • Always-On Customer Support

  • NICL provides round-the-clock assistance, ensuring help is available during emergencies, breakdowns, or claims. This continuous support strengthens customer confidence, especially during accidents or urgent situations.

  • Pioneer in Social & Government Schemes

  • As a key participant in national and social insurance schemes, NICL plays a vital role in expanding insurance access across India. This demonstrates its commitment beyond commercial insurance to public welfare.

  • Government-Owned Assurance

  • Being a 100% Government of India–owned entity, NICL offers an added layer of trust, credibility, and regulatory discipline—making it a preferred choice for customers seeking long-term security and stability.

Coverage Options under National Car Insurance

Here’s what is covered and excluded in car insurance from National General Insurance:

  • Covered

  • National Insurance Company Limited car insurance covers third-party liabilities, accidental damage to the insured car, theft, fire, natural and man-made calamities, and personal accident cover for the owner-driver (as per the chosen policy type).

  • Not Covered

  • The policy does not cover normal wear and tear, mechanical or electrical breakdowns, depreciation (unless zero-dep add-on is opted), driving without a valid licence, drunk or illegal driving, or damage caused outside policy terms.

Add-ons Available with National Car Insurance

Here is a list of add-ons available with National Car insurance to customise your policy:

1. Nil Depreciation (Zero Depreciation) Cover

Covers replacement of car parts without applying depreciation, ensuring higher claim payout.

  • Up to 2 zero-dep claims per policy year

  • After exhausting zero-dep claims, claims continue with normal depreciation

2. Engine Protect Cover

Provides coverage for engine damage due to water ingression, oil leakage, or hydrostatic lock, which is otherwise excluded under standard policies.

  • Especially useful in flood-prone or heavy rainfall areas

3. Invoice Protect (Return to Invoice)

In case of total loss or theft, the insurer pays the original invoice value of the car, including registration charges and road tax.

4. Roadside Assistance (RSA)

Offers 24×7 emergency support such as towing, breakdown assistance, battery jump-start, and minor on-spot repairs.

  • Designed for nationwide assistance and long-distance travel safety

5. NCB Protect

Allows you to retain your No Claim Bonus even after making a claim, protecting future premium discounts.

  • Claim allowed without losing accumulated NCB (as per policy terms)

Other Add-Ons Available Under National Car Insurance

Apart from the above, other add-ons include:

  • Pick-up & Drop Facility

  • Fuel Flip Flop

  • Daily Allowance Benefit

  • Consumables Protect

  • EMI Protect

  • Lock & Key Protect

  • Loss of Driving Licence & Vehicle Documents

  • Loss of Personal Belongings

  • Nil Depreciation Plus

  • Tyre & Rim Protect

Availability of add-ons is subject to vehicle age, model, and the underwriting guidelines of National Insurance.

How to Buy National Car Insurance Online?

You can easily purchase National Car Insurance online through Coverfox, which lets you compare, customise, and buy policies from National Insurance Company Limited in a fully digital and hassle-free manner.

Steps to Buy National Car Insurance on Coverfox:

  1. Visit the Coverfox website and select Car Insurance.

  2. Enter your car details such as registration number, model, and fuel type.

  3. Choose National Insurance Company Limited from the list of insurers shown.

  4. Select the required policy type (Third Party / Own Damage / Comprehensive).

  5. Add suitable add-ons like Nil Depreciation, Engine Protect, or RSA.

  6. Review the premium and coverage details.

  7. Make the payment online to receive the policy instantly via email.

National Car Insurance Cashless Garages

National car insurance has 3,100+ network garages across India

You can find the updated list of network garages at https://nationalinsurance.nic.co.in/key-links/our-networks/cashless-garages

  • Enter the type of Garage you are searching for (Cashless/TVS ASPL/Windshield Experts)

  • Enter your city/state/pincode/type of vehicle/workshop name.

  • Hit search

National Insurance Customer Care & Contact

Toll-Free Number: 1800 345 0330
(For policy enquiries, claims support, renewals, and general assistance)

Head Office

Address:
Premises No. 18-0374, Plot No. CBD-81, New Town,
Kolkata – 700156, West Bengal

Telephone: 033-22022100

Email Support (Purpose-Specific)

  • Unresolved Grievances: customer[dot]relations[at]nic[dot]co[dot]in

  • mParivahan / VAHAN Portal Queries: vahan[dot]support[at]nic[dot]co[dot]in

  • Customer Portal Queries: customer[dot]portal[at]nic[dot]co[dot]in

  • General Queries & Support: customer[dot]support[at]nic[dot]co[dot]in

  • Fraud Reporting: faf[at]nic[dot]co[dot]in

  • Intermediary / Agent Portal Queries: agent[dot]portal[at]nic[dot]co[dot]in

Disclaimer: The details presented on this page are for informational purposes only, directly taken from the National Insurance Company official website. Any coverage or plan details are subject to change as per policy. Refer to your policy document for exact coverage and the official website for any updates.

Explore Car Insurance

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Consumables Cover
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Personal Accident Cover
Daily Allowance Benefit
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View More +

Frequently Asked Questions

  • Q. How do I renew National Car Insurance?

    • You can renew by entering your car details, selecting the policy and add-ons, paying the premium online, and receiving the renewed policy instantly.

  • Q. What are the exclusions under National Car Insurance?

    • Exclusions include wear and tear, mechanical/electrical breakdown, depreciation (unless zero-dep add-on is chosen), driving under intoxication, invalid licence, and damage outside policy terms.

  • Q. Can I renew my National Car Insurance online?

    • Yes, National Car Insurance can be renewed online through authorised platforms or the insurer’s official digital channels.

  • Q. What documents are required to raise a claim under National Car Insurance?

    • Typically required documents include the RC copy, driving licence, insurance policy, FIR (for theft/major accidents), claim form, and repair estimates or bills.

  • Q. How can I download my National Insurance car policy document online?

    • You can download it by logging into the customer portal, entering your policy or vehicle details, and accessing the digital policy document.

  • Q. Does National Insurance Company offer car insurance for used cars?

    • Yes, National Insurance provides third-party, own damage, and comprehensive car insurance for used cars, subject to inspection and underwriting norms.

  • Q. Does National Insurance Company offer pay-as-you-drive car insurance?

    • No, pay-as-you-drive or usage-based car insurance is currently not offered by National Insurance.

  • Q. How can I check my National Insurance car claim status online?

    • You can check claim status online through the official customer portal by entering your claim or policy details.

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