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IFFCO Tokio Car Insurance

IFFCO Tokio General Insurance Company Limited (IRDA Reg. No. 106) is a joint venture between the Indian Farmers Fertilizer Co-operative (IFFCO) and its associates and Tokio Marine and Nichido Fire Group which is the biggest listed insurance entity in Japan. Incorporated on 4th December 2000 with a vision of being an industrial leader IFFCO Tokio General Insurance has come a long way with Pan India presence with 78 “Strategic Business Units' (SBU’s) and a wide network of over 152 ‘Lateral Spread Centres’ (LSC’s) and 351 Bima Kendras.

The customized service of IFFCO Tokio, personalized covers and extensive array covers range of customers from farmers to some India’s largest automobile manufacturers and with absolute worth the money spent products. Backed by a robust IT infrastructure and speedy settlement of claims, the car insurance policy offered by IFFCO Tokio, is a way to provide total surety and protection from unforeseen accidental loss and property damage.

Key Features of IFFCO Tokio Car Insurance

  • Digital copy – Instant digital copy of policy
  • Claim settlement - Quick and hassle-free claim settlement
  • Trained in-house Surveyors for immediate attending to claims

Key Benefits of IFFCO Tokio Car Insurance

  • Cashless Garage Network - 2000+ cashless network garages across India
  • Add-on covers – Unique bouquet of additional covers under ‘Value Auto Coverage’
  • Roadside Assistance – With ’On Road Protector Coverage’ you can avail roadside assistance at a nominal extra premium

IFFCO Tokio Private Car Insurance Coverage

IFFCO Tokio policy is to insure any private vehicle/car which covers Own Damage car insurance and also, Third-party liability insurance, which helps car owners at the time when needed – in case of any accident or mishaps.

Types of Coverage

Own Damage: This policy cover any damage or loss to the owner’s car due to any of the following things:

  • Fire, explosion and self-ignition.
  • Flood, inundation, typhoon, hurricane, storm, tempest, cyclone, hailstorm, frost, lightning, earthquake, landslide, rockslide.
  • Burglary or theft
  • Riots, strike, malicious or terrorist activities
  • Accidental external damage, damage in transit by road, rail, inland waterway, lift, elevator or air.

Third Party or Liability: As this policy is mandatory by the Motor Vehicle Act 1988, it is provided by IFFCO Tokio Private Car Insurance Policy which covers any injuries or property damages to the third party.

Legal liability to any third party property damage up to Rs 750,000 under this policy.

Personal Accident Cover: Under this cover by IFFCO Tokio General Insurance that provides you a sum insured in case of Accidental Death or Permanent Total Disablement with a coverage of Rs. 200,000 for an individual owner-driver of the insured vehicle.

Add-on Features of IFFCO Tokio Car Insurance

Value Auto Coverage:

Under this plan 12 benefits are available of which you can select any 3 benefits:

  • Waiver of Deductible Depreciation: Usually, the cost of depreciable car parts such as metal, rubber, plastic are not fully covered at the time of claim. This covers is beneficial at the time of claim wherein the IFFCO Tokio will make sure to pay the complete charges of repair.

  • Invoice Reimbursement : in case of Total Loss (TL), theft or Constructive Total Loss (CTL) that is damage beyond repair of the insured vehicle.

  • Daily Allowance for travel : in case the insured vehicle is in garage or workshop for partial or total loss due to the perils as mentioned in the policy wordings. Maximum time is subject to the damage.

  • Cover against the loss of personal belongings : kept inside the insured vehicle at time of theft, burglary or an accident due to any of the perils as mentioned in the policy wordings.

  • Reimbursement of medical expenses of occupants (except paid passengers, if any) : if injured in case of an accident or resisting in case of thief or burglary.

  • NCB Protection : benefit after the claim is lodged. Usually, the No Claim Bonus comes down to zero if the insured lodge a claim in a policy period. With this cover the NCB retains and is unaffected In case of a standalone glass claim. And for other case, it is retained or reduced based on the specified chart in the policy. This cover helps to retain that.

  • Increased in Personal Accident coverage : than the covered value mentioned in the normal policy for all the occupants including the driver except paid passengers.

  • Increased in the Third party property coverage : beyond 7.5 lakhs limit as per the basic Motor Insurance Policy .

  • Cost of rental stay or hotel : accommodation for up to 3 nights to the passengers of insured vehicle in case of vehicle damage and repair takes more than 12 hours.

  • Cost of Transportation : of insured vehicle to the workshop and delivery, in case if the repair takes more than the 72 hours and the insured vehicle is at the incident location.

  • Reimbursement against : the cost of removal of debris and wreckage due to the damage in case of an accident or any other peril mentioned in the policy wordings.

  • Cost of towing : in case, on spot repair is not feasible and need to tow it to the nearest garage.

24*7 On-Road Assistance:

With this plan the insured vehicle gets 24*7 On-Road Assistance in case of small or big breakdowns or an accident. Key Features:

  • Towing
  • Service of Assistance
  • Essential Fuel Delivery
  • Services of medical co-ordination
  • Urgent message relay

Other Add-on Covers:

  • Loss/damage to electrical/non-electrical accessories and to CNG/LPG fuel kit
  • Personal accident cover for unnamed passengers
  • Wider legal liability cover for driver
  • Participation in rallies by the insured vehicle

Discounts offered by IFFCO Tokio Car Insurance

IFFCO Tokio General Insurance offers many attractive discounts that the policyholder can avail.

  • No-Claim Bonus: The no-claim bonus is a discount offered on the next year’s premium. If you make no claims throughout the year, you are benefitted with the huge discount on the next year’s premium. If for the first year you made no claims you are offered with 20% discount on the second year premium and so on. It keeps on increasing. The following table will provide the details.
No. Of YearsDiscount
One claim-free year20%
Two consecutive claim-free years25%
Three consecutive claim-free years35%
Four consecutive claim-free years45%
Five consecutive claim-free years50%
  • Other Discounts: IFFCO Tokio General Insurance offers other discounts in case of:
  • a. Automobile Association membership.
  • b. Anti-theft device installation.
  • c. Higher Voluntary Excess opted for

Exclusions of IFFCO Tokio Car Insurance

  • Any consequential loss or contractual liability.
  • Mechanical or electrical breakdown, depreciation, wear and tear.
  • Vehicle being driven under the influence of intoxicating liquor/drugs.
  • Vehicle being driven without a valid licence.
  • Vehicle being used in contravention of limitations as to use (e.g. for hire or reward, organised racing or speed testing etc.).
  • War and nuclear perils.
  • Damage to tyres/tubes unless insured vehicle is damaged in the same incident, in which case 50% of replacement cost will be paid.
  • Loss of accessories by theft, unless vehicle is stolen at the same time.

How to Claim for IFFCO Tokio Car Insurance

Contact Details:

Website: www.iffcotokio.co.in

Email: websupport@iffcotokio.co.in

Toll-Free Number: 1-800-103-5499

Required steps and supporting documents:

a) In case of Accident

  • Immediately contact IFFCO Tokio on their toll-free number 1800 103 5499 or SMS "CLAIM" to 56161
  • Lodge a claim with duly signed Claim Form
  • Copy of Driving License, RC book, Policy document
  • FIR, if required (Kindly note down, contact details of people and vehicle number involved in accident)
  • Original Repair Estimate Bill
  • In case of cashless service, only Invoice receipt
  • In case of reimbursement provide estimate bill, original invoice and payment receipt

b) In case of Theft

  • Immediately contact IFFCO Tokio on their toll-free number 1800 103 5499
  • Lodge the claim with duly signed claim form
  • Original keys with Copy of Driving License, RC book, Policy document
  • Police FIR copy
  • Duly signed Form 28, 29, 30 and Form 35.
  • Final confirmation with “No Trace Report” of the insured vehicle from the police

c) In case of Third Party Claims

  • Immediately contact IFFCO Tokio on their toll-free number 1800 103 5499
  • Lodge the claim with duly signed claim form
  • Police FIR copy
  • Copy of Driving License, Policy and vehicle’s RC book

Step-wise guide to claim:

  1. The first things to make a claim is to call on IFFCO Tokio General Insurance’s Toll-Free Helpline number – 1800 103 5499
  2. Take appointment with the surveyor and take your vehicle to any of IFFCO Tokio General Insurance authorized network garages for repair, for cashless service. Submit the require documents to the surveyor

  3. Company confirms liability

  4. If possible, opt for cashless facility, the company will settle the repair bills directly with the garage up to the amount payable

  5. But in case you do not opt for cashless facility, you have to pay for the repair charges and then submit the bills with claim form to the surveyor/company for settlement

  6. Vehicle Delivery

Review of IFFCO Tokio Car Insurance

With over 2000 cashless garages across India and a remarkable number of POS centres, IFFCO Tokio can make doorstep arrangements for fresh or renewal policy covers. The company scores brownie points when it comes to providing benefits or services compared to the premiums charged. Additionally, with their ‘On Road Protector Coverage’ you can be assured that you are covered with all your need for the car insurance. Thus, if you are looking to buy a comprehensive car insurance package with stringent budget, IFFCO Tokio should be your definite choice.