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icon Car Insurance icon New India Assurance Car Insurance

New India Assurance Car Insurance

New India car insurance is a comprehensive car insurance plan offered by New India Assurance. New India Assurance is one of the largest and oldest public sector general insurer in India. Headquartered in Mumbai, the company has a presence in more than 28 countries across the world with a global business of Rs. 26,607 crores (as of March 2019). In addition, the company is also present in the United Kingdom, Japan, Trinidad and Tobago and Mauritius. New India car insurance comprises private car, standalone CPA cover, standalone for motor PC, standalone OD for motor TW and two wheeler insurance.

  • Key Benefits
  • Types Of Policy
  • Add On Covers
  • Coverage
  • Eligibility
  • Discount
  • Best Insurer
  • Inclusions
  • Exclusions
  • How to Claim
  • Review
  • Frequently Asked Questions
  • Top Manufacturers

Features and Benefits of New India Assurance Car Insurance

Key Features Coverage and Benefits
Claim Settlement Ratio
91.26%
Network Garages
Yes. 3,000+
Third Party Cover
Available
Personal Accident Cover
Available
Emergency Assistance
Available 24x7

Types of Car Insurance Plans

Third Party Car Insurance
Third Party Car Insurance
Comprehensive Car Insurance
Comprehensive Car Insurance
Own Damage Car Insurance
Own Damage Car Insurance
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New India Assurance Car Insurance with Add-On Covers

  • Zero Depreciation Cover - Under the car insurance policy, the expenses of the depreciable parts of the car are not covered fully in case of repair or replacement at the time of claim. Deducted depreciable cost of repair or replacement is paid by the insurer even after holding a policy at the time of claim. Repair or replacement of depreciable car parts such as rubber, metal, plastic, nylon, fiber, etc. at the time of claim, arising from perils mentioned in the Own Damage section of car insurance policies, usually require additional expenditures. These expenses are payable by the insured. However, car insurance from New India Assurance offers an add-on cover – Nil Depreciation. This add-on cover proves to be cost-effective for the policyholder. The cost is fully covered by the New India Assurance if this add-on cover is bought in addition to the Package Policy.
  • Note: This add-on cover can be availed on a private car aged up to 5 years.

  • Inclusion of Road Tax Cover - In an unfortunate case of Constructive Total Loss (damage beyond repair) due to the major accident or Total Loss (theft), the policyholder is covered with the Road Tax charges on a replacement of the insured car. The cover is available for Private Car upto 5 years of age.
  • Return to Invoice - In case of the Total Loss or Constructive Total Loss, the policyholder with this add-on cover will be indemnified towards the loss of the insured vehicle with a sum assured of the invoice price, including Road Tax and Registration charges. These charges will be the difference between the IDV of the vehicle and the ex-showroom price of the same make and model of the insured car.
  • Specific condition: This add-on cover is only available for private cars with invoice price of up to Rs. 20 Lakhs and not more than 3 years of age.

  • No Claim Bonus Protection Cover - No Claim Bonus is the discount that New India offers to their policyholders. This discount can only be availed if the policyholder doesn’t lodge any claim throughout the year. The policyholder can avail 20% discount on the premium of second year, provided no claim is lodged in the first year. A discount of 25% is applicable for the third year when no claims have been lodged in the second policy year. It keeps on increasing cumulatively. But if you make a single claim, you lose this discount and it directly comes down to zero. No Claim Bonus Protection add-on cover helps you retain the No Claim Bonus benefit. Even after a claim, it doesn’t become zero.
  • Specific condition: Available only for private cars of up to 7 years of age. Not more than 2 claims are accepted during the policy period.

  • Engine Protect Cover - The cost to repair engine parts or the parts of the gear box that may get damages due to water ingression or leakage of lubricating oil is quite high. With the help of this add-on cover you stay protected and get covered at the time of claim if there’s any damage to those parts.
  • Specific condition: Available only for private vehicle of upto 5 years age.

  • Additional Towing Charges - The standard package policy provides towing charges of Rs. 1500 only. But with this add-on cover you get reimbursement of towing charges of upto Rs. 10,000.
  • Specific condition: Available only for private vehicles of upto 7 years of age.

  • Loss of Content Cover - This add-on gets you covered with the cost of loss or damage incurred to the personal belongings kept in the insured vehicle at the time of theft, burglary, accident or any other perils mentioned in the Own Damage of policy wordings.
  • Specific condition: The coverage is of up to Rs. 20,000 with an additional 20% of the sum insured (Rs. 4000) for each item or the actual price, whichever is lesser, in case of loss or damage of the item. The cover is available for cars of up to the age of 7 years.

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Zero Depreciation Cover
Zero Depreciation Cover
No Claim Bonus Cover
No Claim Bonus Cover
Engine Protection Cover
Engine Protection Cover
Consumables Cover
Consumables Cover
Key Protection Cover
Key Protection Cover
Personal Accident Cover
Personal Accident Cover
Daily Allowance Benefits
Daily Allowance Benefits
Cover Your Car Accessories
Cover Your Car Accessories

New India Assurance Private Car Insurance Coverage

New India Assurance Private Car Insurance Policy can be tailor-made for any private vehicle to get insurance. This policy by New India Assurance Car Insurance covers Own Damage car insurance & Third Party liability insurance. These categories of car insurance from New India Assurance help car owners in case of any accident or mishap.

Types of coverage

1. Own Damage - Own Damage cover any damage or loss to the owner’s car due to any of the following things:

  • Fire, explosion, self-ignition or lightning.
  • Burglary, housebreaking or theft.
  • Riot and strike
  • Malicious acts
  • Terrorist acts
  • Earthquake (fire and shock) damage
  • Flood, typhoon, hurricane, storm, tempest, inundation, cyclone and hailstorm
  • Accidental external means
  • Whilst in transit by road, inland waterway, lift, elevator or air
  • By landslide/rockslide

2. Third Party Liability - Third Party Liability policy is mandatory by the Motor Vehicle Act, 1988, it is provided by car insurance from New India Assurance that covers any injuries or property damages to the third party. Liability is covered for an unlimited amount in cases of death or injury, and damage to third party property for Rs. 7.5 lakhs.

3. Personal Accident Cover - Owner-driver, passenger and paid driver personal accident cover: The Owner-driver personal accident cover of sum insured of Rs. 2 lakhs in case of permanent total disability or an accidental death is covered with a premium of Rs. 100

4. Optional Covers

  • Personal Accident cover for passenger/occupants is available with sum insured of Rs. 2,00,000 for each occupants on a premium of Rs. 100/person.
  • Paid Driver cover: Legal liability cover for a paid driver with a premium of Rs. 50 annually.

Eligibility for New India Car Insurance

Any individual whose car has been registered with the Regional Transport Authority in India under his/her name is eligible for purchasing car insurance from New India Assurance.

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Discounts Offered by New India Assurance Car Insurance

New India Assurance Car Insurance offers many attractive discounts that the policyholder can avail:

  • No-Claim Bonus: The No Claim Bonus is a discount offered on the next year’s premium. If you make no claims throughout the year, you are benefitted with the huge discount on the next year’s premium. If you do not make a claim on the first year of the policy term, you will be eligible for a discount of 20% on the premium for the second year of the policy term, and so on. The rate of discount keeps increasing as per the table below.
No. Of Years Discount
One claim-free year 20%
Two consecutive claim-free years 25%
Three consecutive claim-free years 35%
Four consecutive claim-free years 45%
Five consecutive claim-free years 50%
  • Voluntary deductible: This discount is offered if you decide to pay the minimum amount of money at the time of claim. If you don’t make any claims you still get discount and neither the minimum amount you agreed to pay at time of claim.
  • Other Discounts: New India Assurance Car Insurance offers other discounts in case if you:
    • Have a Automobile Association membership.
    • Install Anti-theft device in your insured car.

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Inclusions of New India Car Insurance

Claims for car insurance from New India Assurance are applicable on all types of commercial vehicles and two wheelers. Damage or loss to the insured car and/or its accessories caused due to any of these natural and manmade disasters can be claimed against car insurance from New India Assurance:

  • Flood, lightning, storm, hurricane, typhoon, hailstorm, cyclone, fire, explosion
  • Earthquake, rockslide, landslide
  • Burglary, theft, housebreaking
  • Riot and terrorist activities
  • Malicious acts
  • Accidental external means
  • Loss or damage in transit by road, elevator, waterway or air

New India Assurance Car Insurance Renewal Online Process

Here is the New India car insurance renewal process:

  • Visit the New India Assurance website: Go to the official website of New India Assurance.
  • Login to your account: If you have an existing account, log in using your credentials. If you don't have an account, you might need to create one.
  • Access your policy: Once logged in, locate your car insurance policy. You may need to provide your policy number or other details.
  • Initiate renewal: Look for the "Renew Policy" or similar option.
  • Provide necessary details: You might need to provide updated information about your vehicle, coverage options, and payment details.
  • Make payment: Choose your preferred payment method (e.g., credit card, debit card, net banking) and complete the payment process.
  • Download or receive your renewed policy: After successful payment, you should be able to download your renewed policy document or receive it via email or post.

By following these steps, you can easily renew your New India Assurance car insurance online.

Exclusions of New India Car Insurance

  • Wear and tear, breakdowns
  • Consequential loss
  • Loss when driving with invalid driving license or under the influence of alcohol.
  • Loss due to war, civil war, etc.
  • Claims arising out of contractual liability.
  • Use of vehicle that is not in accordance with `limitations as to use' (e.g. private car being used as a taxi).

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How to Claim for New India Assurance

Required steps and supporting documents:

a) In case of Car Accident Claims

  • Immediately contact New India Assurance on their toll-free number 1800-209-1415.
  • Lodge a claim with duly signed Claim Form.
  • Copy of Driving License, RC book, Policy document.
  • FIR, if required (Kindly note down, contact details of people and vehicle number involved in accident).
  • Original Repair Estimate Bill.
  • Invoice receipt only, in case of cashless car insurance.
  • Original invoice and payment receipt, in case of receipt mentioning the estimate of repairs.

b) In case of Car Theft Claims

  • Immediately contact New India Assurance on their toll-free number 1800-209-1415.
  • Lodge the claim with duly signed claim form.
  • Original keys with Copy of Driving License, RC book, Policy document.
  • Police FIR copy.
  • Duly signed Form 28, 29, 30 and Form 35.
  • Final confirmation with “No Trace Report” of the insured vehicle from the police.

c) In case of Third Party Claims

  • Immediately contact New India Assurance on their toll-free number 1800-209-1415.
  • Lodge the claim with duly signed claim form.
  • Police FIR copy.
  • Copy of Driving License, Policy and vehicle’s RC book.

Step-wise guide to claim:

  • Step 1. The first things to make a claim is to call on New India Assurance Car Insurance’s Toll-Free Helpline number - 1800-209-1415.
  • Step 2. Take appointment with the surveyor and take your vehicle to any of New India Assurance Car Insurance authorized network garages for repair, for cashless service. Submit the require documents to the surveyor.
  • Step 3. Company confirms liability.
  • Step 4. If possible, opt for cashless facility, the company will settle the repair bills directly with the garage up to the amount payable.
  • Step 5. But in case you do not opt for cashless facility, you have to pay for the repair charges and then submit the bills with claim form to the surveyor/company for settlement.
  • Step 6. Vehicle Delivery.

Contact Details:

  • Website: www.newindia.co.in.
  • Email: motor.nia@newindia.co.in.
  • Toll-Free Number: 1800-209-1415.

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Review of New India Assurance

The complete package for car insurance from New India Assurance offers add-on that offers financial security to the policyholder. Being a Government-owned establishment, the surety of claims settlement and the ensuing peace of mind is unmatched. What's more, the company boasts of a strong network of cashless garages and competent after-sales service. If you prefer a car insurance policy that is backed by the government, New India assurance is your sure-shot choice.

Frequently Asked Questions

  • Q. What is New India Assurance car insurance?

    • New India car insurance is a comprehensive motor vehicle plan offered by New India Assurance. New India Assurance is one of the largest and oldest public sector general insurers in India.

  • Q. What are the documents required to file a claim with New India Car Insurance?

    • The documents required to file a claim with New India Car Insurance online are as follows:

      • Duly filled claim form.
      • Car insurance claim intimation copy.
      • Registration certificate.
      • A copy of policy documents and payment receipt.
      • Driving license.
      • Road tax verification.
      • Police FIR report.
      • Fitness Certificate (for commercial vehicles).
      • Read more in detail: Documents required for car insurance claim
  • Q. Is New India insurance a government company?

    • Yes, New India Assurance is a government company. It is a 100% government-owned multinational general insurance company operating in 22 countries.

  • Q. What is the settlement ratio for New India car insurance?

    • The claim settlement ratio for New India car insurance is typically around 95%.

  • Q. What are the main benefits of New India Assurance Car Insurance?

      • Cashless Garage Network - Cashless garage across India
      • Special Add-on covers – Nil Depreciation, No Claim Bonus Protection, etc.
  • Q. What are the documents I have to show during claim settlement against car insurance from New India Assurance?

      • Copy of claim intimation that you have given to your insurance company
      • Photocopy of your policy for car insurance from New India Assurance
      • Receipts of premium paid
      • Claim Form filled up and duly attested by you
      • Registration certificate of the car that has been insured by New India Assurance
      • Stamped receipt for the estimate of repairs of damages from the repairer
      • Receipts of repairs
      • FIR
      • Permit and Fitness Certificate
      • Any other document that the insurer asks for
  • Q. Does New India Assurance pay the claims directly to the repairer?

    • If you have got your insured car repaired at a garage that is approved by New India Assurance, the insurance company will pay the claims directly. However, in case you have got the repairs done from some other garage, the claims will be paid to you and they can be subsequently reimbursed.

  • Q. Will there be any expenses that I have to bear on claim settlement against car insurance from New India Assurance?

    • You may have to bear the expenses for the following during the claim settlement process against your car insurance from New India Assurance:

      • Depreciation value of your insured car
      • Compulsory excess, and
      • Certain value of salvage, as quoted, if you have not surrendered to the insurer
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