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icon Car Insurance icon Companies icon Oriental Car Insurance

Oriental Car Insurance

The Oriental Insurance Company Limited offers reliable and affordable Car insurance solutions backed by decades of industry experience. With close to 7 million policies sold, it is trusted by millions of vehicle owners across India for financial security and hassle-free claims. The company provides comprehensive and third-party coverage options tailored to diverse customer needs. Its extensive network of cashless garages ensures smooth and convenient vehicle repairs nationwide. With efficient claim settlement, transparent processes, and dedicated customer support, it continues to strengthen its reputation as a dependable motor insurance provider.

Oriental Car Insurance

Oriental Insurance Company Overview

The Oriental Insurance Company Limited was established in 1947 and is one of India’s leading public sector insurers with multiple national-level awards. It is registered with IRDAI under Registration Number 556, ensuring regulated and trustworthy insurance services.

Feature Details
Third-Party (TP) Cover Covers legal liability for third-party injury or property damage
Personal Accident (PA) Cover Up to ₹15 lakh for owner-driver
Comprehensive Cover Covers both third-party and own vehicle damages
Add-ons Offers 7+ add-ons, including zero dep, engine cover, RSA, etc.
No Claim Bonus (NCB) Up to 50% discount for claim-free years
Network Garages 7,926+ cashless garages across India
Zero Dep Claims Unlimited claims with Zero Depreciation add-on
Normal Claims Unlimited claims with standard depreciation applicable

Why Choose Oriental Car Insurance?

The Oriental Insurance Company Limited is a trusted Indian insurer known for reliability, strong service standards, and customer-focused policies.

  • Truly Indian Brand:

  • Owned, operated, and managed in India, serving Indian customers nationwide

  • Trustworthy & Dependable:

  • 79+ years of experience in protecting policyholders

  • High Claim Settlement Ratio:

  • 91.64% claim settlement ratio in FY 2024–25

  • Strong Customer Support:

  • 24×7×365 assistance with 6,200+ employees, 62,000+ agents & POSPs, and 1,000+ offices

  • Customer-First Approach:

  • Focused on transparent processes and protecting what matters most to customers

Types of Car Insurance Policies Offered by Oriental Insurance

The Oriental Insurance Company Limited offers the following types of car insurance policies based on its official policy wordings:

1. Oriental’s Third-Party Liability Policy

Covers legal liability for injury, death, or property damage caused to third parties, as mandated under the Motor Vehicles Act.

2. Oriental’s Private Car Package Policy (Comprehensive Policy)

Provides complete protection by covering third-party liability along with own-damage due to accidents, theft, fire, natural calamities, and man-made disasters.

3. Oriental’s Own Damage (OD) Standalone Policy

Covers only damage to the insured vehicle and its accessories, without third-party liability (available when TP policy is taken separately).

4. Oriental’s Liability and Fire/Theft Policy (Limited Cover – IMT 27)

Offers restricted coverage for third-party liability along with protection against fire and/or theft only.

5. Oriental’s Personal Accident Cover for Owner-Driver

Provides accidental death and disability cover up to ₹15 lakh for the registered owner-driver (included with eligible policies).

Add-ons Available in Oriental Car Insurance

The Oriental Insurance Company Limited offers several optional add-ons and endorsements under its Private Car Package Policy to enhance standard coverage and provide better financial protection.

  • Zero Depreciation Cover:

  • Reduces the impact of depreciation on replaced parts, helping you receive higher claim payouts (available through add-on/endorsement).

  • Electrical and Electronic Accessories Cover (IMT 24):

  • Covers damage or loss of non-factory-fitted electrical and electronic items such as music systems and accessories.

  • Anti-Theft Device Discount (IMT 10):

  • Provides a premium discount if an ARAI-approved anti-theft device is installed in the vehicle.

  • Geographical Extension Cover (IMT 1):

  • Extends policy coverage to neighbouring countries such as Nepal, Bhutan, Sri Lanka, and Bangladesh (on payment of extra premium).

  • Hire Purchase / Lease / Hypothecation Cover (IMT 5, 6, 7):

  • Protects the financial interest of banks or financiers in case the vehicle is purchased on loan or lease.

  • Compulsory and Voluntary Deductible (IMT 22):

  • Allows policyholders to share a part of claim expenses in exchange for lower premiums.

  • Liability and Fire/Theft Only Cover (IMT 27):

  • Offers limited coverage focusing on third-party liability along with fire or theft protection.

  • Personal Accident Cover for Owner-Driver:

  • Provides compensation up to ₹15 lakh for death or permanent disability due to accidents (included as standard but can be enhanced where applicable).

What is Covered in Oriental Car Insurance?

Oriental Car Insurance provides comprehensive protection against vehicle damage, third-party liabilities, and personal accidents to ensure complete financial security on the road.

Section I – Loss or Damage to Vehicle (Own Damage)

  • Fire, explosion, self-ignition, lightning

  • Theft, burglary, housebreaking

  • Riot, strike, malicious act, terrorist activity

  • Natural calamities such as flood, cyclone, storm, earthquake, landslide

  • Accidental external damage

  • Transit by road, rail, inland waterway, lift, elevator, or air

  • Reasonable towing charges up to ₹1,500 per accident

  • Total Loss / Constructive Total Loss (if repair cost exceeds 75% of IDV)

Section II – Third-Party Liability

  • Death or bodily injury to third parties

  • Injury to occupants (not for hire or reward)

  • Damage to third-party property

  • Legal costs and defence expenses (with insurer’s consent)

Section III – Personal Accident Cover (Owner-Driver)

  • Death: 100% compensation

  • Loss of two limbs / sight of two eyes: 100%

  • Loss of one limb / sight of one eye: 50%

  • Permanent total disablement: 100%

  • Maximum limit: ₹15 lakh

What is Not Covered in Oriental Car Insurance?

Oriental Car Insurance does not cover certain exclusions such as wear and tear, mechanical failures, unlawful use, or losses arising from specific high-risk situations.

  1. Normal wear and tear or depreciation

  2. Mechanical or electrical breakdown

  3. Consequential losses

  4. Damage to tyres/tubes unless vehicle is damaged at the same time (limited to 50%)

  5. Driving under the influence of alcohol or drugs

  6. Use of vehicle outside permitted limitations

  7. Driving without valid licence

  8. War, invasion, civil war, nuclear risks

  9. Contractual liabilities

  10. Loss outside geographical area (unless extended via endorsement)

How to Buy Car Insurance from Oriental Car Insurance?

Here’s how you can buy car insurance from The Oriental Insurance Company Limited through Coverfox:

  1. Visit Coverfox Website
    Go to Coverfox.com and head over to the Car Insurance Tab.

  2. Enter Your Car Details
    Provide your vehicle registration number, model, manufacturing year, and current insurance status.

  3. Compare Quotes
    After entering the details, choose Oriental Insurance from the list of insurers shown by Coverfox.

  4. Select Coverage & Add-Ons
    Choose the plan type (Third-Party, Comprehensive, Own Damage) and any add-ons you want, such as Zero Dep, Engine Cover, or Roadside Assistance.

  5. Enter Personal & Vehicle Info
    Add your name, address, driving licence details, and No Claim Bonus information.

  6. Review & Checkout
    Review the premium, policy details, and total payable amount. Make any adjustments if needed.

  7. Make Payment
    Pay securely online using debit/credit card, net banking, UPI, or other supported payment options.

  8. Get Instant Policy Documents
    Once paid, you’ll receive the Oriental Insurance car policy copy instantly on your email and Coverfox dashboard.

Customer Care Details for Oriental Insurance

Toll-Free Helpline: 1800 118 485

Landline: 011-3320 8485

WhatsApp Support: +91 95607 11200

Customer Support Email: csd@orientalinsurance.co.in

Refund-Related Email: portal.refunds@orientalinsurance.co.in

Registered Office Address: Oriental House, A-25/27, Asaf Ali Road, New Delhi – 110002, India

Official Website: https://orientalinsurance.org.in

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Frequently Asked Questions

  • Q. What does Oriental Car Insurance cover?

    • The Oriental Insurance Company Limited covers third-party liability, own vehicle damage due to accidents, theft, fire, natural calamities, and personal accident cover for the owner-driver.

  • Q. Can I buy Oriental Car Insurance online?

    • Yes, you can buy Oriental car insurance online through its official website or Coverfox.

  • Q. Does Oriental offer cashless repairs?

    • Yes, Oriental provides cashless repair facilities at its network of 7,926+ authorised garages across India.

  • Q. How can I check the policy status for Oriental car insurance online?

    • You can check your policy status by visiting the official website and entering your policy or vehicle details.

  • Q. How can I lower my Oriental car insurance price?

    • You can reduce your premium by maintaining a claim-free record, using No Claim Bonus, opting for voluntary deductibles, and installing approved anti-theft devices.

  • Q. What is the no claim bonus available under Oriental car insurance plans?

    • Oriental offers up to 50% No Claim Bonus on own-damage premium for consecutive claim-free years.

  • Q. How can I get an Oriental insurance policy download?

    • You can download your policy from the official website or through the platform from which you purchased the policy.

  • Q. Can I transfer my NCB to Oriental Insurance?

    • Yes, you can transfer your existing No Claim Bonus from your previous insurer to Oriental while renewing or buying a new policy.

  • Q. What is IDV in Oriental Car Insurance?

    • IDV (Insured Declared Value) is the current market value of your car and represents the maximum amount payable in case of total loss or theft.

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