Regional Transport Office (RTO)

“RTO” is an acronym that every person who has bought a new car or has applied for a driving licence knows. The Regional Transport Office (RTO), established under the Motor Vehicles Act, 1988, is a state and city-level authority responsible for vehicle registration, issuing driving licences, enforcing road safety rules, and collecting road taxes. It plays a vital role in ensuring legal compliance for vehicle owners and drivers while contributing to safer roads and efficient traffic management. From new vehicle registration to licence renewals and pollution checks, the RTO is integral to every driver’s journey. In recent years, digital platforms like VAHAN, Parivahan, and Sarathi have modernised RTO services, offering faster, transparent, and more convenient online access for citizens.

To contact the RTO, you can refer to the official Parivahan Portal.

• Official Website: Parivahan Portal (Ministry of Road Transport & Highways) – parivahan.gov.in
• Toll-free Number: +91-120-4925505 (Available 6:00 AM to 12:00 Midnight)
• Helpdesk Email IDs:
  • Vehicle registration, fitness, tax, permit, fancy number, dealer: helpdesk-vahan@gov.in
  • Learner and driving licence issues: helpdesk-sarathi@gov.in
  • mParivahan app queries: helpdesk-mparivahan@gov.in
  • e-challan payments: helpdesk-echallan@gov.in
• Working Hours: 6:00 AM – 12:00 Midnight (Toll-free support availability)

Regional Transport Offices play a vital role in maintaining the traffic structure of their designated areas. It handles any registration-related service, license-related service and any implementation of new or existing traffic laws, while collecting revenue in terms of road tax. Without RTO, the traffic system can plunge into complete chaos. Here are the primary functions of a Regional Transport Office (RTO):

Vehicle Registration (RC)

The Regional Transport Office (RTO) regulates and manages all matters related to vehicle registration in India. Every motor vehicle, whether new or pre-owned, must possess a Registration Certificate (RC), which serves as legal proof that the vehicle is registered under the Motor Vehicles Act, 1988. The RC contains important details like the vehicle’s registration number, owner’s name, engine and chassis numbers, and is mandatory for legally driving the vehicle on Indian roads.

1. Temporary Vehicle Registration Process

• Purpose: Issued when a vehicle is purchased but has not yet received permanent registration.

• Process: The dealership usually applies for temporary registration on behalf of the buyer through the RTO.

• Documents Required: Sales certificate (Form 21), roadworthiness certificate (Form 22), insurance certificate, address proof, PAN card, and applicable fees.

• Validity: Up to 1 month from the date of issue.

• Processing Time: 1–3 working days.

2. Permanent Vehicle Registration Process

• Purpose: Mandatory for legally driving a vehicle beyond the temporary registration period.

• Process: The Owner submits the application at the RTO or via the VAHAN portal, the vehicle is inspected, and the registration number is assigned.

• Documents Required: Temporary registration certificate, Form 20 (application), Form 21, Form 22, motor insurance proof, pollution under control (PUC) certificate, address proof, and fee payment receipt.

• Validity: 15 years (private vehicles), then renewable every 5 years.

• Processing Time: 7–14 working days.

3. Transfer of RC from One State to Another

• Purpose: Required when a vehicle is moved to a different state for more than 12 months.

• Process: Obtain No Objection Certificate (NOC) from the original RTO, submit application at the new state RTO along with road tax payment.

• Documents Required: Form 28 (NOC), original RC, motor insurance, PUC, address proof, and tax receipts.

4. RC Renewal Process

• Purpose: Extend the validity of an expired RC.

• Process: Submit a renewal application at the RTO before expiry. Vehicle inspection ensures roadworthiness.

• Documents Required: Form 25 (application), original RC, PUC, insurance, address proof, and fees.

• Validity: 5 years per renewal.

5. Obtaining Duplicate RC

• Purpose: Required when the original RC is lost, stolen, or damaged.

• Process: File a police complaint, get a non-traceable certificate, and apply at the RTO.

• Documents Required: FIR copy, Form 26, insurance, PUC, ID/address proof, and fees.

6. Vehicle Ownership Transfer Process

• Purpose: Legal transfer of RC when selling or gifting a vehicle.

• Process: Buyer and seller jointly apply with forms and fees. RTO updates RC with the new owner’s details.

• Documents Required: Form 29 & 30, original RC, insurance, PUC, address proof, and fees.

7. Hypothecation

• Purpose: When a vehicle is purchased on loan, the RC carries hypothecation details until loan repayment.

• Hypothecation Addition: Done at the time of initial registration with the loan documents.

• Hypothecation Removal: After loan clearance, submit Form 35, NOC from the bank, and fees.

Driving Licence

A Driving Licence (DL) is an official document issued by the Regional Transport Office (RTO) under the Motor Vehicles Act, 1988, authorising an individual to operate motor vehicles in India. It acts as both a legal permit and a form of identification. Driving without a valid DL is a punishable offence.

In India, the licensing process is two-stage — starting with a Learner’s licence, followed by a Permanent Driving licence after passing the required tests. Licences can be renewed, duplicated (if lost/damaged), and converted for international use (IDP). The Sarathi portal under the Ministry of Road Transport & Highways provides centralised online services for DL applications, renewals, and status checks.

1. Learner’s Driving Licence Process

• Purpose: A temporary licence allowing new drivers to learn under supervision.

• Eligibility: Must be at least 16 years old for gearless two-wheelers (with parental consent), 18 years for geared two-wheelers or LMV (light motor vehicle).

• Process:

  • Apply online/offline via the Sarathi portal or at the RTO.
  • Book and attend the driving test.
  • Vehicle inspection and skill assessment by RTO examiner.

• Documents Required:

  • Proof of age (birth certificate, passport, school certificate, Aadhaar)
  • Proof of address (utility bills, Aadhaar, voter ID)
  • Passport-size photographs
  • Medical certificate (Form 1A) for applicants over 40 years or for transport licences

• Validity: 6 months (cannot be renewed; must apply for permanent licence within this period).

2. Permanent Driving Licence Process

• Purpose: Authorises the holder to drive on public roads without supervision.

• Eligibility: Must hold a valid learner’s licence for at least 30 days and not more than 180 days.

• Process:

  • Apply online/offline via the Sarathi portal or at the RTO.
  • Book and attend the driving test.
  • Vehicle inspection and skill assessment by RTO examiner.

• Documents Required:

  • Learner’s licence
  • Form 4 (application for permanent licence)
  • Proof of age & address
  • Passport-size photographs

• Validity: 20 years or until the age of 40 (whichever is earlier). Renewals after this are for shorter durations.

NOTE: As per new RTO rules, you do not need to visit the RTO for the driving exam; you can get a driving licence through empanelled driving schools as well.

3. Driving Licence Renewal Process

• Purpose: Extends the validity of DL after expiry.

• Process:

  • Apply before expiry or within 30 days after expiry to avoid penalties.
  • Submit the required documents at the RTO or the Sarathi portal.

• Documents Required:

  • Expired DL
  • Form 9 (application for renewal)
  • Medical certificate (Form 1A) if over 40 years or for transport category
  • Passport-size photographs

• Validity: 10–5 years, depending on age at renewal.

4. Duplicate Driving Licence Process

• Purpose: Issued if the original DL is lost, stolen, or damaged.

• Process:
  • File a police complaint and obtain a copy/FIR.
  • Apply via the Sarathi portal or at the RTO.

• Documents Required:
  • FIR copy or affidavit
  • Form LLD (application for duplicate DL)
  • Passport-size photographs
  • Proof of identity & address

5. International Driving Permit (IDP)

• Purpose: Allows the holder to drive vehicles in foreign countries as per the UN Convention.

• Process:
  • Apply within 3 months of travel at the RTO.
  • Submit a filled Form 4A along with a valid DL.

• Documents Required:
  • Valid Indian DL
  • Passport & visa copies
  • Passport-size photographs
  • Medical certificate (Form 1A)
  • Applicable fees

• Validity: 1 year (non-renewable; must be reapplied)

6. Smart Card DL

• Purpose: A modern, tamper-proof driving licence embedded with a microchip containing driver details.

• Availability: Issued in most states in place of paper DLs.

• Advantages: Durable, secure, and easily verifiable.

7. Sarathi Portal – Online DL Services

The Sarathi portal offers services including:

• New DL/Learner’s licence applications

• Renewal, duplicate DL, and IDP applications

• Online fee payment and appointment booking

• DL status check and download

Road Tax Collection

Road tax is a mandatory charge levied by state governments in India for the use of public roads. It helps fund road maintenance, infrastructure development, and traffic management. The tax rate, collection method, and payment rules vary by state and depend on factors like vehicle type, fuel type, and engine capacity.

1. State-wise Road Tax Slabs

Each state has its own road tax policy. For instance:

• Maharashtra: Cars costing above ₹10 lakh attract higher tax rates than budget vehicles.

• Karnataka: Taxes are calculated as a percentage of the vehicle’s cost and vary for petrol and diesel engines.

• Delhi: Electric vehicles are currently exempt from road tax to promote eco-friendly transport.

2. One-Time Tax vs Periodic Tax

• One-Time Tax: Paid at the time of vehicle registration, covering the vehicle’s lifetime or a fixed term (e.g., 15 years for private vehicles).

• Periodic Tax: Paid annually, quarterly, or half-yearly—common in commercial vehicles like trucks or taxis.

3. Penalties for Late Payment

Delayed road tax payment can lead to:

• Monetary fines (varies by state)

• Seizure of the vehicle in extreme cases

• Denial of fitness certificate renewal for commercial vehicles

4. How to Pay Road Tax Online

• Visit the respective state transport department’s portal.

• Enter vehicle registration details.

• Select payment mode (net banking, debit/credit card, UPI).

• Save the receipt as proof of payment.

5. Vehicle Type-Based Tax Slab Examples

• Two-Wheelers: Often taxed at a lower percentage of the cost price (e.g., 4%–8% in many states).

• Cars (Petrol/Diesel): Higher slabs, sometimes tiered by cost, weight, or engine capacity.

• Electric Vehicles: Many states offer reduced or zero road taxes to encourage adoption.

Vehicle Fitness Certificate

A Fitness Certificate (FC) is a mandatory document that certifies a vehicle is roadworthy and meets safety and emission standards issued by the RTO. For private vehicles, it is usually required after a certain age (often 15 years from registration). For commercial vehicles, it must be renewed periodically to continue operations legally.

1. FC Renewal Process & Documents Required

• Submit an application at the local RTO or via the VAHAN portal.

• Provide required documents:

  • Registration Certificate (RC)
  • Valid Insurance Certificate
  • Pollution Under Control (PUC) Certificate
  • Previous FC (if applicable)
  • Road Tax payment proof

• The vehicle undergoes inspection (manual or at Automated Fitness Testing Centres, where available).

2. Automated Fitness Testing Centres

Many state RTOs now have automated facilities with advanced diagnostic equipment for faster and more accurate inspections, reducing manual errors.

Pollution Control or PUC Certificate

A PUC Certificate confirms that a vehicle’s emissions comply with prescribed pollution control norms. It is mandatory for all vehicles under the Motor Vehicles Act, 1988.

1. Fines for Non-Compliance

• First offence: ₹1,000 fine

• Repeat offence: ₹2,000 fine

• The vehicle may be detained for serious emission violations.

*NOTE: Fine may vary state-to-state

2. Integration with the VAHAN System

PUC records are now integrated with the VAHAN database through RTOs, enabling online verification and reducing fraud.

Validity Period

• New vehicles: PUC valid for 1 year from the date of registration.

• Older vehicles: Validity is generally 6 months, after which renewal is mandatory.

Transport Permits

A Transport Permit allows vehicles to legally carry passengers or goods across regions and is issued by the RTO. These permits are regulated by both state and central authorities.

1. National vs State Permits

• National Permit: Allows goods vehicles to operate across multiple states.

• State Permit: Allows operation within a single state’s boundaries.

2. Application Process & Validity

• Apply at the respective RTO or state transport portal.

• Submit RC, insurance, fitness certificate, tax receipts, and ID proof.

• Validity: Generally ranges from 1 to 5 years, depending on the type of permit.

3. Special Permits

• Tourist Permits: For vehicles carrying passengers on sightseeing or tour services.

• Temporary Permits: For short-term needs like exhibitions or seasonal work.

4. Online Permit Applications

Several states now provide online applications for permits via their official transport portals or RTOs, reducing in-person visits and paperwork.

RTO Online Services

The Regional Transport Office (RTO) has incorporated digital transformation, making vehicle and licence-related services faster, easier, and more transparent. Instead of standing in long queues, citizens can now access a wide range of facilities from the comfort of their homes, thanks to integrated government portals and mobile apps.

• VAHAN (Vehicle Services)

This platform handles all vehicle-related transactions, such as vehicle registration, transfer of ownership, fitness certificate issuance, and road tax payment. It is used by RTOs nationwide to ensure a centralised, uniform database of all registered vehicles in India.

• Parivahan (Licensing Services)

The Parivahan Sewa portal offers services related to vehicle permits, fitness, registration certificates, and more. It ensures that transport-related documentation is easily accessible and traceable.

• Sarathi (Driving Licence-specific Services)

Dedicated to driving licence management, Sarathi allows citizens to apply for a new licence, renew an existing one, request a duplicate, or change details – all without visiting the RTO in person.

• Aadhaar-based Verification

Many of these services now use Aadhaar-based authentication, ensuring secure, paperless, and faster verification of applicant details.

• mParivahan App

A mobile-friendly solution that allows users to store digital copies of their driving licence and RC, verify vehicle details, and access essential transport services on the go.

Here are the different states in India with their respective RTO Code and official transport department websites.

Here are the different RTOs of Union Territories in India.

To avail of the services of the RTO, you would need to fill in an application, which you can find at the Parivahan Portal as an RTO Form. There are multiple forms available on the website, which might get you confused about what each form is for. Here’s a table showing the most common, yet important forms that you need to keep in mind for availing the services from the RTO:

To download these RTO forms, you can follow these simple steps:

Step 1 – Visit the Official Portal

• Open your browser and go to: parivahan.gov.in

Step 2 – Go to “Information Services”

• On the homepage menu bar, hover over “Information Services”.

• From the dropdown, click on “Download Forms”.

Step 3 – Select “All Forms”

• You will be redirected to a page listing different RTO-related categories.

• Click on “All Forms” to see the complete list.

Step 4 – Search for Your Required Form

• The list is arranged by form number (Form 1, 1A, 2, etc.).

• Scroll down or use Ctrl + F to search for the specific form number you need.

Step 5 – Download the Form

• Click on the form name or the PDF download icon next to it.

• The file will open in a new tab or be directly downloaded.

• Save it to your device by clicking Download or pressing Ctrl + S.

The RTO Fees in India can vary from state to state, but in general, here is the fee structure of the most common services of RTO in India:

Disclaimer: Fees for each service may differ from state to state. To get accurate prices, check your state RTO's fee structures.

mParivahan, or otherwise now known as NextGen mParivahan, is a mobile application used for RTO-related services in India.

mParivahan / NextGen mParivahan

• Platform: Android & iOS

• Developer: Ministry of Road Transport & Highways (NIC eGov)

• Features:
  • View and store digital Driving Licence (DL) and Registration Certificate (RC)—legally valid across India.
  • Search vehicle details (owner, registration, model, fuel type, insurance, fitness, etc.)
  • Check, download, and pay e-challans
  • Access various RTO services, status tracking, form downloads, and road safety information

• Availability:
  • Android: “NextGen mParivahan” on Google Play Store
  • iOS: NextGen mParivahan on Apple App Store

Here’s what's buzzing around RTO rules and regulations:

• August 15, 2025: A FASTag annual pass worth ₹3,000 is introduced for non-commercial private vehicles, valid for one year or up to 200 trips on National Highways and Expressways under NHAI or MoRTH.

• June 27, 2025: Maharashtra extends the deadline for High-Security Registration Plate (HSRP) installation for vehicles registered before April 1, 2019, to August 15, 2025.

• March 1, 2025: Stricter traffic regulations come into force, increasing penalties for violations such as drunk driving, riding without a helmet, and using a phone while driving.

• February 17, 2025: New FASTag rules take effect, where transactions will be declined if the FASTag is blacklisted for over 60 minutes before and 10 minutes after scanning at toll plazas. Sufficient balance and updated KYC details are mandatory to avoid penalties.

• December 4, 2024: Maharashtra Transport Department issues SOP mandating HSRP installation for vehicles registered before April 1, 2019, initially with a March 31, 2025, deadline, later extended multiple times to August 15, 2025.

• August 1, 2024: Updated FASTag guidelines make KYC updates, replacement of old FASTags, and accurate linking of vehicle details mandatory for seamless toll collection.

• July 1, 2021: Rule comes into effect allowing individuals who clear driving tests at accredited driving schools to obtain a licence without undergoing a separate RTO driving test.

• February 15, 2021: FASTag becomes mandatory for all vehicles for toll payments. Vehicles without a functional FASTag entering a FASTag lane are charged double the toll.